Billing Specialist

Company: brinkshome
Location: Mountville
Posted on: August 7, 2022

Job Description:

Description Brinks Home is a leader in the smart home and residential security industries. Our teams are committed to working together to provide a best-in-class experience for each other, and for the more than 1 million people we protect in the continental U.S., Canada, and Puerto Rico. We are currently seeking a Billing Specialist. Position Summary: To provide financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts under his or her control.
Essential Job Functions:
Through previous background and experience the candidate must demonstrate, with or without an accommodation, the ability to:

• Post small manual cash batches on a timely and accurate basis
• Provide customer service regarding payment issues, process customer refunds, process and review account adjustments
• Ability to research payment issues as they relate to missing payments and incorrect payment amounts
• General Math Skills and understanding of subscription billing Other Duties and Responsibilities:
  • Ensure customers are billed accurately for services provided
  • Professionally communicate with customers to answer questions regarding billing and payments
  • Resolve customer issues and account change requests in a timely manner
  • Process payment arrangements when needed
  • Answer incoming calls from customers and other departments effectively
  • Maintain financial security by following internal controls
  • Assume the responsibility of receiving and sorting incoming payments / correspondence Required Skills/Abilities:
    • Proficient with Microsoft Office: Outlook, Excel, Word, Teams, etc.
    • Punctuality and organization
    • Ability to work well with others and communicate to management when necessary Nature of Supervision:
      • Candidate is expected to work with minimal supervision. If an error occurs in any process the candidate should alert management immediately. Planning and Problem Solving:
        • Candidate will need to prioritize responsibilities and be able to problem solve. The ability to communicate with IT will be necessary from time to time. Impact:
          • Accounts receivable impacts several areas of accounting, including accounts payable, financial statements, budgeting, collections, and attrition.
          • Customer and dealer experience. Education/Experience:
            • High school diploma or the equivalent (GED) is required, while an associate degree or higher is preferred.
            • Minimum 2 years experience performing accounts receivable duties is required. Work Environment: Noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee must occasionally lift and/or move up to 10 pounds.
              
              What we offer: Medical, Dental, 401K+ Match, Voluntary Life Insurance, Paid Time Off, Short- and Long-term disability, Maternity and Paternity Leave, and Employee Referral Program. What we stand for:
              • Service
              • Accountability
              • Customer Focus
              • Growth
              • Integrity Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
                

Keywords: brinkshome, Reading , Billing Specialist, Accounting, Auditing , Mountville, Pennsylvania