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Collections Officer

Company: Macquarie Group
Location: Reading
Posted on: July 13, 2019

Job Description:

Our growing business seeks to employ a bright and enthusiastic Collections Officer into the Flow Operations team, within our EMEA Operations Hub. This is a permanent opportunity.

The collections activity covers both regulated and unregulated agreements across a broad spread of customer types and financial products. You will be focusing on outbound collection call campaigns to ensure customers pay arrears in a timely manner. You will also support the collections team with all other aspects of collections activities.

You will utilise your strong communication skills to follow-up with customers in a fast, yet professional and efficient manner. You will naturally provide a high level of customer service to be able to resolve collection issues and client discrepancies, issue customer refunds and action account adjustments. You will be comfortable operating in a fast-paced environment, where tasks and priorities change regularly. As an adaptable, self-motivated team player you will invest high levels of energy at work to achieve individual and team goals.

Advantageously, though not essential you may have work experience in a financial products role and developed a sound understanding of leasing products, documentation and banking procedures.

If you are looking for a career, not just a job, with a strong desire to succeed, we want to hear from you!

Corporate and Asset Finance Group provides innovative and traditional capital, finance and related services to clients operating in selected international markets. With offices in Australia, New Zealand, Asia, North America and Europe, Corporate and Asset Finance specialises in:

  • leasing and asset finance
  • tailored debt and finance solutions
  • asset remarketing, sourcing and trading.

    Find out more about Macquarie careers at

    Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

    Macquarie is an equal opportunities employer and does not discriminate on the grounds of age, disability, sex, sexual orientation, gender reassignment, gender identity, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.

    We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available.

Keywords: Macquarie Group, Reading , Collections Officer, Accounting, Auditing , Reading, Pennsylvania

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