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Customer Service / Office Assistant

Company: Service 360 Group
Location: Reading
Posted on: May 17, 2022

Job Description:

Job DescriptionService 360 Group is currently hiring for a part-time remote Customer Service / Office Assistant to help our office run smoothly in the Berks County, PA area. This work from home administrative position earns a competitive wage of $16 - $19 per hour, depending on experience.In addition to competitive pay and our supportive culture, we offer our part-time remote Customer Service / Office Assistants the following benefits:

  • Work from home flexibility
  • Cell phone allowance
  • Company apparel
  • Annual performance reviews
  • Weekly pay
  • Steady year-round workSo, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon to discuss this part-time remote administrative position!DAY-TO-DAYThis part-time remote administrative position works Monday - Friday from 10 am - 4 pm.As a work from home Customer Service / Office Assistant, you play an important role in keeping operations running without a hitch. Whether you're communicating by phone or email, you use your exceptional customer service skills to take messages, address concerns, and schedule appointments. When customers leave reviews online, you make sure to respond to all reviews, both positive and negative. Our customers appreciate the way you address each of their questions and concerns in a calm, empathetic manner.Some of your other duties include answering phones, writing proposals for jobs, and organizing our calendar to ensure that everyone goes to the right jobs at the right time. You work diligently to maintain our dispatch tracking system and enjoy the time you spend creating and updating our weekly reports. As needed, you send invoices and receipts to customers for provided services. You keep in touch with all team members in order to collect and record any receipts from work expenditures. With great attention to detail, you document services that have been rendered, including notes and information given by our field workers. You enjoy being able to work from home and talking to new people each day!ABOUT SERVICE 360 GROUPWe are an experienced, full-service contractor that handles each job with professionalism and excellence. We do not compromise on service, when you reach out to us, you receive quality, integrity, and dependability. To remain one of the top service companies in the area, we stay dedicated to serving our residential and commercial clients' needs to the highest standard. No matter the project, our team works with timeliness, attention to detail, and service-minded attitudes to get the job done.Working in a constantly evolving environment, we strive to provide our employees with an honest and helpful work environment, where we work individually and collectively to achieve goals. Our team operates on the core values of Thoughtfulness, Respect, Integrity, Professionalism, and Loyalty to maintain our number 1 spot and reputation within the community. As we continue to improve and rebrand we strive to hire like-minded individuals who can dedicate themselves to exceptional workmanship. In return, we provide a positive workplace, great pay, and exceptional benefits.OUR IDEAL CUSTOMER SERVICE / OFFICE ASSISTANT
    • Communication skills--communicates effectively through both verbal and written means
    • Customer service skills--is personable and keeps the needs of customers as a top priority
    • Efficient--effectively manages time and tasks
    • Detail-oriented--pays close attention to small details
    • Organized--coordinates and arranges tasks and items in a thoughtful mannerIf this sounds like you, keep reading!REQUIREMENTS
      • Excellent phone etiquette
      • Proficiency with MS Word, Excel, and Teams
      • Reliable internet connection
      • Personal computer or laptopIf you meet the above requirements, we need you. Apply today to join our work from home administrative team!Location: 19612

Keywords: Service 360 Group, Reading , Customer Service / Office Assistant, Administration, Clerical , Reading, Pennsylvania

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