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Pool Office Staff

Company: YMCA of Reading & Berks County
Location: Womelsdorf
Posted on: August 6, 2022

Job Description:

Job DescriptionPOSITION SUMMARY: Delivers excellent service to all members, guests, and program participants. Responds to pool member and guest needs.ESSENTIAL FUNCTIONS:

  • 15+ years old
  • Provides excellent service to members, guests, and program participants at the pool, contributing to member retention.
  • Sells memberships and daily passes.
  • Handles and resolves membership concerns and informs pool manager of unusual situations or unresolved issues.
  • Applies all pool policies dealing with member services.
  • Multi-tasking (helping customers, answer phone, handle other duties)
  • Must be efficient, proficient and knowledgeable in customer services, cashiering, and decision making QUALIFICATIONS:Experience Preferred - Previous Customer Service experiencePHYSICAL DEMANDS:Physical Demands(Without Accommodations)NeverOccasionally(Up to 33%)Frequently(34% - 66%)Continuously(67% - 100%)SittingXWalkingXStandingXBending NeckXTwisting NeckXBending Waist (forward or sideways)XTwisting WaistXSquatting (crouch or sit on one's heels)XClimbingXKneelingXCrawlingXRepetitive Hand Movement XReach Above Shoulder HeightXReach Below Shoulder HeightXMove Items Weighing up to 10 lbs.XMove Items Weighing 11-25 lbs.XMove Items Weighing 26-50 lbsXMove Items Weighing 51-75 lbs.XMove Items Weighing 76-100 lbs.XMove Items Weighing over 100 lbs.XThis job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Keywords: YMCA of Reading & Berks County, Reading , Pool Office Staff, Administration, Clerical , Womelsdorf, Pennsylvania

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