Front Desk Representative
Company: Pride Health
Location: Philadelphia
Posted on: March 27, 2026
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Job Description:
Job Description Job Summary We are seeking a professional and
organized Medical Administrative Assistant to support daily office
and clinical operations. This role involves managing administrative
tasks, assisting patients, and maintaining accurate records while
ensuring compliance with healthcare regulations and confidentiality
standards. Key Responsibilities Provide front desk and
administrative support in a clinical or office setting Manage
patient correspondence, documentation, and scheduling Maintain and
update records in electronic medical record (EMR) systems (e.g.,
Epic) Ensure compliance with HIPAA regulations and confidentiality
standards Assist with general office management tasks and workflow
coordination Communicate effectively with patients, providers, and
staff Prepare and manage documents using Microsoft Office tools
(Word, Excel, PowerPoint) Handle inquiries and provide excellent
customer service Support team collaboration and assist with daily
operational needs Required Qualifications High School Diploma or
GED Minimum 1 year of administrative experience in an office or
clinical setting Basic knowledge of: Administrative and office
management processes Medical terminology and healthcare protocols
HIPAA regulations Basic proficiency in: Microsoft Word, Excel, and
PowerPoint Electronic Medical Records systems (e.g., Epic) Core
Skills Administrative support & front desk operations Documentation
& correspondence management Strong verbal and written communication
Customer service & interpersonal skills Organization and time
management Attention to detail and confidentiality Conflict
resolution and problem-solving Ability to work independently and
collaboratively Benefits: Pride Health offers eligible employee’s
comprehensive healthcare coverage (medical, dental, and vision
plans), supplemental coverage (accident insurance, critical illness
insurance and hospital indemnity), 401(k)-retirement savings, life
& disability insurance, an employee assistance program, legal
support, auto, home insurance, pet insurance, and employee
discounts with preferred vendors.
Keywords: Pride Health, Reading , Front Desk Representative, Administration, Clerical , Philadelphia, Pennsylvania
