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IT Infrastructure Engineer

Company: EDI Staffing
Location: Reading
Posted on: January 25, 2023

Job Description:

IT Infrastructure Engineer will manage and maintain the implementation, upgrade, operations, and compliance of IT Infrastructure Systems. The Infrastructure Engineer is responsible for the overall technical architecture, design, installation/configuration, operation, and maintenance of systems hardware, software, and network-related infrastructure. This individual is process-focused, detail-oriented, organized, strategic, and thorough in ensuring IT is the best to support the business and enable continuing innovation within the infrastructure system. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Essential Responsibilities:

  • Primary process owner for multi-tiered IT infrastructure services composed of multiple vendor and internal parties.
  • Manage networks, servers, and core infrastructure services (AWS, Azure, Aruba wireless, GoDaddy, Email Protection, SAN, NAS, Fortinet firewalls, SDWAN, backup and DR.
  • Ability to script Powershell.
  • Manage and support server and infra technologies both on-prem and cloud (Azure).
  • Proficient with Microsoft services (EC2, IAM, S3, Workspaces).
  • Administer Office 365 for shared calendar, shared mailbox, distribution list management, and licensing.
  • Escalation support for all user account-related tasks consisting of AD/Email, video conferencing, and mobile devices.
  • Manage internet service providers across all sites globally.
  • Share management of core Business platforms (Office 365, Teams, SharePoint, Printers, OneDrive, etc.).
  • Manage End User Computing technology as the primary lead for design, deployment, and support for related platforms (Teams, etc.).
  • Develop and improve the Infrastructure Service in the areas of monitoring, provisioning, and request processes.
  • Manage security incidents, investigations, resolutions, and reporting.
  • Drive resolution of high severity outages impacting IT infrastructure.
  • Manage the engagement, delivery, and oversight of activities related to Infrastructure services provided by external vendors and service providers.
  • Lead the evaluation and selection of systems and infrastructure solutions in conjunction with IT strategy and business requirements.
  • Partner with the business areas to identify system requirements and translate business requirements into functional service projects, enhancements, and support.
  • Conduct design review of systems and applications to ensure adherence with identified stability, performance, and security standards.

    Essential Skills:

    • 5+ years of experience in IT, providing direct technical support for IT Infrastructure.
    • 3+ years of IT experience in similarly sized growing manufacturing company.
    • Broad IT Infrastructure experience, related systems delivery, required.
    • Proven experience with managing and utilizing cloud infrastructure in a service delivery process.
    • Successful experience managing the following infrastructure: Fortinet FW/SDWAN, Azure, InfoSec Monitoring Services, MS Active Directory, DNS, Server Backups, NAS Storage Solutions.
    • Knowledge or experience with the following infrastructure processes: DR and HA, Change Control, Maintenance management, InfoSec Breach Management.
    • Must have a strong understanding of IT Infrastructure as part of a business function (SLAs, ITIL practices, etc.).
    • Possess solid project management skills, can set, and manage expectations extremely well, work effectively with others, and are exceedingly productive on your own while producing quality results.

Keywords: EDI Staffing, Reading , IT Infrastructure Engineer, Engineering , Reading, Pennsylvania

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