ReadingRecruiter Since 2001
the smart solution for Reading jobs

Account Manager - Brokerage

Company: Penske
Location: Reading
Posted on: April 9, 2021

Job Description:



Position Summary:
The Account Manager is primarily responsible for maintaining a portfolio of shippers and carriers, and acting as the liaison between the customer, carrier, shipper, and receiver. The position will obtain and negotiate rates and manage the movements of goods. They will also be responsible to resolve any issues that may occur with the load.

Major Responsibilities:
Works closely with CSR to maintain high visibility on all shipments between PL
Brokerage and the customer.
Primary contact between for Brokerage and Sourcing to maintain and expand all capacity platforms to meet client needs.
Responsible for initiating & documenting all "on boarding" calls between Penske & client for operational set up of new business, as well as monitoring and assuring that all agreed upon client specifications are adhered to daily.
Responsible for reporting of "on-time" metrics and other requirements to their specific assigned client base on a monthly and quarterly basis.
Responsible for communication directly with the client on any significant delays, excursions or issues with moving freight for the client.
Build a solid relationship with the client and continually pursue all additional avenues for freight or revenue.
Keep the Area Freight Manager informed, as necessary.
Sustain business performance by retaining customers to achieve set revenue goals.
Identify, qualify, obtain and develop relationships with prospective customers or other lead generating opportunities.
Identify services and pricing that meet customer needs to make business objectives.
Maintain solid understanding of current market conditions and business trends to create offers that will increase company margins.
Track and Maintain performance measures and ensure that weekly/monthly targets are met.
Develop solid relationships with customers by providing them with excellent customer service.
Manage account relationships as the primary point-of-contact for day-to-day needs, including ongoing communications, coordination of customers' needs, billing, collections and other activities.
Develop and manage a network of outside carriers to ensure adequate capacity for their assigned market.
Negotiate with carriers to meet margin requirements and ensure maximum profitability.
Other projects as assigned by the manager.
Qualifications:
Bachelor's Degree in Business or Supply Chain Management preferred.
Two (2) plus years of sales experience with a transaction oriented brokerage, or other related business.
Proven track record in cold calling, sales prospecting and account management
Customer service experience in a business-to-business environment.
Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction.
Ability to meet & exceed weekly and monthly goals.
Knowledge of US traffic lanes.
Knowledge of equipment (trucks, trailers, etc).
Must be able to work with other departments to increase overall productivity for the company.
Strong analytical and presentation skills, written/oral communication and organizational skills.
Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy.
Strong negotiation and problem solving skills.
Ability to work independently and as part of a team, with a high degree of enthusiasm, professionalism and motivation.
Skill in the operation of MS Office software programs, including Microsoft Word, Excel, and PowerPoint.
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be
able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics
Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit www.PenskeLogistics.com to learn more.

Keywords: Penske, Reading , Account Manager - Brokerage, Executive , Reading, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Content Design Manager
Description: Intro: Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that (more...)
Company: Facebook
Location: Harrisburg
Posted on: 04/17/2021

PA - Retail General Manager
Description: Company Description Join the movement One of the country's largest vertically integrated cannabis companies, providing safe, reliable, top-quality cannabis products to improve people's lives. By investing (more...)
Company: PharmaCann Inc
Location: Lancaster
Posted on: 04/17/2021

Client Management Representative - Greater Philadelphia, PA Area
Description: Job DescriptionWe have a new and exciting opportunity for a Remote Licensed Client Management Representative in the Greater Philadelphia area The position is fully remote and requires you reside in the (more...)
Company: Fidelity Investments
Location: Levittown
Posted on: 04/17/2021


Account Manager
Description: Ecore International is an organization driven by purpose a purpose to manufacture and market innovative, sustainable products and solutions for the global marketplace. We are looking for an experienced (more...)
Company: Ecore---
Location: Lancaster
Posted on: 04/17/2021

Restaurant General Manager
Description: Description br br To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to
Company: Pizza Hut
Location: Harrisburg
Posted on: 04/17/2021

Customer Success Manager (Advertising), Team Lead
Description: Stack Overflow is the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. More than 60 million professional and aspiring programmers visit Stack (more...)
Company: Stack Overflow
Location: Harrisburg
Posted on: 04/17/2021

Assistant Salon Manager - Chelsea Square
Description: Assistant Salon Manager br br Got shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let's talk Maybe you're a stylist who wants more responsibility, (more...)
Company: Great Clips
Location: Lancaster
Posted on: 04/17/2021

Clinical Manager Jobs: Hiring Immediately! Full Time / Part Time - $20-$37/Hr
Description: Find your next job here Will
Company: Healthcare Jobs
Location: Lancaster
Posted on: 04/17/2021

Sales Manager Jobs: Hiring Immediately! Full Time / Part Time - $12-$22/Hr
Description: Find your next job here Will
Company: Retail Jobs
Location: Lancaster
Posted on: 04/17/2021

District Manager Jobs: Hiring Immediately! Full Time / Part Time - $12-$22/Hr
Description: Find your next job here Will
Company: Retail Jobs
Location: Lancaster
Posted on: 04/17/2021

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Reading RSS job feeds