Solutions Architect - Manager - Digital Learning Solutions

Company: Penske Logistics
Location: Reading
Posted on: September 10, 2023

Job Description:

The mission of Talent Development is to create the experiences and resources for our colleagues to transform as human beings. In doing so, we grow the organization's capacity to serve our communities while being a positive force for good in the world. Position Summary: The (Remote) Manager, Digital Learning Solutions plays an active role in the design, implementation, and integration of Learning Management Systems though collaborating with customers to gather business requirements and partnering with Learning Design team and Vendors to deliver enhanced system functionality and resolve complex issues. The Manager, Digital Learning Solutions will utilize complex reports to gather and analyze system information and is pro-active researching system functionality and business challenges. Major Responsibilities: • Lead the design, and implementation of a digital infrastructure plan that connects our learning management systems, learning content, and learner completion records by collaborating with IT and vendors. • Work with customers to analyze project requests and align proposed solutions with the product roadmap, customer plans, and strategic goals to make certain infrastructure capacity meets existing and future requirements. • Lead the design of our Talent Development team's digital presence on all platforms including Sharepoint, theLoop, and Oracle Learning Cloud to ensure a seamless user experience and access to all learning content and information. • Manage and monitors all TD installed systems and infrastructure to be in line with company guidelines or SOP (standard operating procedure). • Lead the creation and distribution of complex reports. Will also be familiar with data visualization processes and Penske reporting and analytic standards. Will establish detailed procedures for reoccurring reports so they can be reproduced other team members. • Create standards for advanced level customer support, and configuration of courses and training plans to meet training needs. Standards for response to customer issues and requests in a timely fashion, resolve issues and manage escalated service requests. • Additionally, should take time to research and assess upcoming system updates and functionally not currently being utilized and recommend system changes. The (Solutions Architect) Manager, Digital Learning Solutions will report to the Senior Manager, Learning Design & Solutions. This position is open to remote work. Penske's corporate offices are located in Reading, PA, 75 miles northwest of Philadelphia. Candidates would be expected to travel as necessary for work and/or development opportunities (less than 10% of the time). Qualifications: • Bachelor's Degree or equivalent experience in Information Technology, Computer Engineering, Web developer, solutions architect, Masters preferred. • Minimum of 5 years of managing/collaborating with system engineers and IT support preferred. Microsoft certification preferred or equivalent experience, learning management systems experience, web development preferred. • Experience with business systems (Oracle HCM, Learning Cloud or LMS equivalent, Microsoft certification preferred or equivalent experience, Industry trends - HCI, Cloud etc., Networking concepts) • Excellent communication, project and program management, and influence skills required • Sincere hunger to learn, creative mindset, and high learning agility • Experience and expertise in applying human-centered design and design thinking principles and methods in developing impactful learning experiences. • High personal standard for quality of work product • Willingness to travel as necessary, work the required schedule, work at the specific location if required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. • While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more. Talent Development Principles: • Take a systems perspective- Everything is connected! • Honor the wholeness of the human experience- Find the poetry in everyone • Develop ourselves- No one can be a Sherpa on a path they haven't walked • Stay connected to meaning & purpose. The Why provides the fuel and direction for the what & how • Stay curious and humble- The answers become obsolete. Fall in Love with the questions! • Explore multiple perspectives- Reality is constructed, another perspective may be more useful • Be easy to do business with- Everyone is busy, it's up to us to figure out how to make things easier • Stay in condition to make a difference everyday- Take care of ourselves and each other! Job Category: Human Resources Job Family: Common Address: 100 Kachel Boulevard Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: 2313692 Date posted: 09/03/2023

Keywords: Penske Logistics, Reading , Solutions Architect - Manager - Digital Learning Solutions, Executive , Reading, Pennsylvania