Community Banking Manager
Company: Ephrata National Bank
Location: Morgantown
Posted on: April 24, 2024
Job Description:
Summary:
The Community Banking Manager is responsible for managing the
branch focusing on business development within the community that
they will service, executing our customer experience strategy and
leading a team of banking professionals. They will oversee
financial reporting, talent management, and grow branch revenue.
This role will be responsible for overseeing branch key performance
indicators and advancing our customer relationships.
Essential Functions:
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
- Knowledge of the market, competitor bank products/services and
the ability to leverage the advantages of Ephrata National Bank
products/services to aid in the production success of the Community
Banking branch.
- Act as a brand ambassador within the community inclusive of
actively participating in civic, business and other community
activities which gain business opportunities for the Bank.
Participate in networking functions and opportunities within
respective markets to increase awareness and develop new
business.
- Supervise and oversee the financial results of the branch
inclusive of meeting branch production in customer loan lending,
deposit growth and business line referrals.
- Assume ownership of defined implementing programs that may
involve engaging with business owners and their workforce.
- Attract, Develop and Retain Top Talent
- Drives employee experience to include recruiting, training,
coaching, and leading the performance management process
- Responsible for the continued professional development of the
branch team
- Communicate sales objectives and branch goals to achieve Branch
Performance Metrics
- Conduct sales meetings and training with employees to review
sales & service skills, product knowledge and Branch performance
goals and achievements
- Maintain a full knowledge of the Bank's products/services
including cash management products, pricing and internal
requirements and are able to communicate these effectively to
customers and/or prospects
- Develop and implement, with the assistance of the Branch team,
a written Sales and Profit plan for the Branch outlining each
individual's goals and objectives based on market opportunity and
existing customer base
- Provide leadership by example and through coaching, paying
particular attention to sales and service performance and providing
positive reinforcement, training and support necessary for employee
success
- Deploy ENB's customer experience strategy that results in a
best-in-class customer experience with increasing share wallet and
customer loyalty.
- Sell the Bank's products and services to business and consumer
customers while adhering to the Bank's policies and procedures
- Demonstrate effective communication and sales presentation
skills with current and prospective customers
- Responsible for managing and collaborating with other lines of
business to ensure the Bank is able to establish and grow the depth
of products and services provided to each customer.
- Maintain a working understanding of, and comply with bank
policies, procedures and applicable banking regulations
- Maintains awareness and understanding of current trends within
the industry and demonstrate the utilization of the information to
assist in job function and offer feedback to management to improve
product offerings and/or efficiencies
- Complete other duties that may be assigned by management
Required Education and Experience:
- Bachelor's degree from an accredited college or equivalent
experience: 2 years of banking, business development or comparable
experience; 1 years of people leadership experience required.
- Demonstrated ability to effectively lead the employee life
cycle process.
- Proven skills to effectively manage and have overall
responsibility for the financial performance and business outcomes
of a retail environment or profit center.
- Proven skills to effectively speak before management, employee
and customer groups.
- Three years of sales experience; preferred in the financial
services industry.
- Successful completion of all Account Opening, Consumer Lending,
and IRA required training and obtainment of completion
certificates.
- Ability to balance multiple tasks simultaneously.
- Must be self-motivated.
- Expected to participate in appropriate educational classes as
management requires. Competencies:
- ENB Operational and Functional Competencies
- ENB SET Competencies (Strategy, Execution, and Talent)
Supervisory Requirements:
This position has supervisory responsibilities.
Work Environment:
This job operates in a professional work environment. This role
routinely uses standard office equipment such as computers,
monitors, mouse, keyboard, phones, printers, scanners,
photocopiers, filing cabinets, calculator, and fax machines.
Physical Demands:
Ephrata National Bank promotes an equal opportunity workplace,
which includes reasonable accommodations of otherwise qualified
disabled applicants and employees. The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly
required to talk or hear. The employee frequently is required to
stand; walk; use hands to finger, handle or feel; and reach with
hands and arms. .This position may require long periods of
standing.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work vary based on
the needs of the branch. Flexibility of schedule to meet business
needs is required.
Travel:
This position may require occasional travel.
EEO Statement:
Ephrata National Bank supports a diverse workforce and is an Equal
Opportunity Employer. It is the policy of Ephrata National Bank to
provide equal employment opportunities without regard to race,
ethnicity, color, religion, sex, national origin, age, disability,
marital status, covered veteran status, sexual orientation, gender
identity, genetic information or any other protected characteristic
applicable under law. The bank complies with all relevant federal,
state, and local laws, as well as, all regulations regarding
nondiscrimination.
This job description reflects the bank's assignment of essential
functions and position responsibilities. Nothing in this job
description restricts the bank's rights to assign or reassign
duties and responsibilities to this job at any time.
The employee is expected to adhere to all of Ephrata National
Bank's procedures and to act as a role model in the adherence to
the bank's polices.
Keywords: Ephrata National Bank, Reading , Community Banking Manager, Executive , Morgantown, Pennsylvania
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