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Food and Beverage Implementation Manager

Company: Oracle
Location: Reading
Posted on: February 15, 2019

Job Description:

An entry-level management position responsible for supervising a team of Implementation Consultants ensuring quality work at customer sites. Has a broad understanding of solutions, industry best practices, multiple business processes or industry technology products. Monitors Implementation Consultant activities and performance on projects. May serve as project advisor for moderately complex engagements.Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Effectively consults with management of customer organizations. May participate in sales proposals in a pre-sales capacity. May assist with end-user training and take the establishment live on the system after everything has been configured and everyone is trained. Provides coaching, guidance and feedback to develop skills of team members. Typically manages individual contributors. Demonstrates multiple business processes expertise within one product family. Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvementsFour year degree preferred and 5 years of experience relevant to this position including 2 years Implementation Consulting experience preferred. Deep knowledge of Implementation Consultant role. Product or technical expertise relevant to area of focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.*Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.**Hospitality Consulting - Food and Beverage Implementation Manager **LOCATION: United States*Oracle Hospitality delivers a wide range of software, hardware, and related servicesalong with a rapidly growing portfolio of cloud solutionsto enable our customers in the hospitality industry to provide superior service and experience to their guests anywhere. As an Oracle Hospitality Food and Beverage Implementation Manager you will have 3 years of professional work experience as a Manager in the Hospitality Industry with client facing skills. Specifically, having experience as a Project Manager with IT knowledge is a plus.***Job Description:** *Manages Oracle POS implementation* associates as they deploy our Oracle Products for clients in the Hospitality industry* Acts as the point of contact for customers and internal resources on assigned projects* Ensures customers successfully migrate to the *Oracle POS *solution in the most optimal way, with an effective transition to support upon project closure* Oversees the scope during the course of the project and work collaboratively with sales, and other manager to assist and adjust scope where necessary ensuring adherence to established project change management process* Control and review all travel requirements and expenses, ensuring alignment to project budgets* Accurately forecasts and manages team utilization and provides weekly/monthly schedule reporting for projects up to leadership* Handles and Controls customer escalations as required* Monitors project health continuously and engages Director as required if project health changes* Ensures risks and issues are being managed and mitigated during implementation planning and execution phases, aligns decisions to Oracle s risk profile* Provides direction and support to the implementation team and review required deliverables*Job Requirements:** *Manage major accounts for the Food and Beverage Global Business Unit (FBGBU)** Ability to plan and manage major or large scale and complex system projects through all phases of the project life cycle* Proven business acumen; strategic thinking, analytical and problem solving skills* Proven interpersonal and relationship management skills* Proven ability to present and meet with C level customers* Able to address personnel issues with confidence* Proven ability to deliver results in an environment where resources are shared across multiple competing groups*Qualifications:** *Hospitality industry experience in a management capacity** 4 years of professional experience as a Manager in a client / customer facing role* *Oracle POS (MICROS 3700/8700/9700/e7/Simphony) and Cloud experience desired** Bachelor s Degree or equivalent experience* *People management skills highly desired** Highly organized with excellent time management* Deadline driven, results oriented* Able to prioritize multiple requests and action accordingly**Job:** **Consulting***Organization:** **Oracle***Title:** *Food and Beverage Implementation Manager***Location:** *United States***Requisition ID:** *190000IK*

Keywords: Oracle, Reading , Food and Beverage Implementation Manager, Executive , Reading, Pennsylvania

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