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Operations Supervisor - 2nd Shift

Company: Happy Returns, Inc.
Location: Blandon
Posted on: November 23, 2021

Job Description:

Happy Returns is solving the #1 pain point of e-commerce: returns. We do this by providing a seamless system of technology, service, and logistics that gives shoppers the frictionless returns they want and retailers the low-cost and efficient service they require. Happy Returns operates a national network of Return Bar - locations staffed by friendly, well-trained Returnista - return specialists located in premier shopping centers, national and regional store networks, independent boutiques, and other convenient spots.Happy Returns is a venture-backed startup based in Santa Monica, CA. Come join our dedicated, fast-growing team and help us transform online shopping by making returns beautiful!Position SummaryThe operations supervisor will play a critical role in managing our rapidly growing operation. We will rely on this person for front line management as well as idea creation and implementation to improve our productivity and quality

  • Able to work Monday - Friday from 3:00 PM - 11:30 PM
  • Manage a team of 2-4 leads and 10-20 specialists
  • Create and implement operational procedures and systems to ensure work is completed in a productive manner
  • Continually improve and build upon existing processes by identifying areas of improvement, designing solutions with measurable impacts in mind, and executing such fixes
  • Maintain a safe work environment by actively building and reinforcing safety standards at the site
  • Collaborate with the senior operations team to develop and streamline warehouse procedures
  • Build and maintain an amazing work culture by instilling a team-oriented sense of camaraderie amongst the specialist population and devising reward systems that incentivize great work and collaboration. Our goal is to cement Happy Returns as a top workplace within the PA area.RequirementsWe are looking for someone with: - B.S. or B.A. degree - 3+ experience managing in a fast-moving warehouse environment - 1+ years' experience managing supervisory employees - Experience in an ultrafast-scaling organization and/or excitement to be a part of one - we are disrupting a multi-billion dollar industry and are expecting tremendous growth in the near-term - Proven ability to effectively motivate, develop, and manage 10-20+ employees. Our culture is a critical part of our success, and you need to help drive it. - Fine-tuned attention to detail - our retailer partners depend on us to return their products to them in perfect condition - Excitement for working in a start-up environment with high level of ambiguity and change - Strong project management and continuous improvement skills - A long-term perspective on career development and desire to grow professionally within the companyDiversityWe believe we work more productively, and our jobs are more enjoyable, when our team includes members with a diversity of backgrounds and life experiences. We take all reasonable steps to seek out candidates with diverse experience and ensure our work environment is welcoming and respectful for everyone on our team.Benefits As part of PayPal, you'll receive world class benefits, including:- Unlimited PTO- Medical, dental, and vision (80% of premiums for you and your dependents)- Employee Resource Programs- Employee Stock Purchase Plan- Paid parental leave- 401K MatchingJob Type: Full-timePay: $60,000.00 - $70,000.00 per yearBenefits:
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Parental leave
    • Tuition reimbursement
    • Vision insuranceSchedule:
      • 8 hour shift
      • Monday to FridaySupplemental Pay:
        • Bonus payEducation:
          • Bachelor's (Preferred)Experience:
            • Supervising Experience: 1 year (Required)
            • Warehouse Experience: 3 years (Required)Work Location: One location

Keywords: Happy Returns, Inc., Reading , Operations Supervisor - 2nd Shift, Hospitality & Tourism , Blandon, Pennsylvania

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