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Customer Service Representative

Company: Conduent
Location: Middletown
Posted on: September 25, 2022

Job Description:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.Join the Conduent Customer ServiceRepresentative TeamWORK ONSITE/NOT REMOTEPayrate: $16.00/Full-timeEnjoy a positive, employee-friendly culture while playing an important role in supporting our clients. We offer Excellent Training, Career Opportunities, a Great Culture, and Great Benefits!From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.About the RoleSeeking customer service representatives for a call center that services child support customers for the State of New Jersey. This position will assist customers who are unable to access the automated system and the website by resetting their PINs and updating demographic information when needed. This job is perfect for those seeking a daytime schedule with no nights or weekends required. The call center hours are M-F 8 AM - 5 PM. The ideal candidate for this position will have:The ideal candidate will be able to meet the following requirements:Good attention to detailAbility to think criticallyActive listening skillsExcellent customer service skillsBasic computer literacy, including previous experience with Microsoft Teams.RequirementsMust be at least 18 years of ageHave a High School Diploma or an equivalent level of educationBe able to successfully pass a criminal background check and drug screenOne year of previous customer service experience, preferably in a call center environmentWorking for you$16.00 per hour pay rate (bi-weekly pay)Paid TrainingFull-time schedule (40 hrs. a week)Career Growth OpportunitiesFull Benefit OptionsAbout UsThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.Join UsAre you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

Keywords: Conduent, Reading , Customer Service Representative, Hospitality & Tourism , Middletown, Pennsylvania

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