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Commercial Reservations Sales Representative (Call Center)

Company: PENSKE TRUCK LEASING
Location: Reading
Posted on: September 11, 2018

Job Description:

Position Summary:
Do you want to make an impact? Are you driven, motivated and goal-oriented? Do you salivate at the prospect of UNLIMITED COMMISSION potential? If you answered 'YES' to all of these questions, Commercial Sales Representative at Penske is the perfect job for you!

At Penske, we supply commercial truck fleets to some of the largest organizations in the world. We currently seek outgoing, customer focused individuals to become the single point of contact for some of our largest established National Rental Accounts across the country. You'll be part of a dedicated team who will provide a fast, friendly reservation process for our customers. Every phone call you answer is an opportunity to keep product moving to meet deadlines, keep houses being built, food delivered to grocery stores, medicine delivered to hospitals and packages delivered on time! We provide top of the line equipment at the best price possible all while providing a legendary customer experience!

In this role, you'll leverage your customer service, problem solving, and negotiation skills to ensure we take care of our largest customers. You'll collaborate with other Penske team members within the corporate office and across our 2,200 rental facilities nationwide. Your daily responsibilities will be to help our customers find rental trucks, alleviate customer service issues and make decisions that help Penske now and in the future!

Applicants must be able to work flexible hours including nights, holidays and weekends.


This Position Offers You:


  • The ability to gain exposure across our business, which can help you move your career forward into other growth opportunities.
  • Training on Penske systems, products, and sales skills to help you succeed
  • The opportunity to work in a sales driven environment with uncapped commission earnings.
  • Endless opportunities with a reputable and growing organization
  • This position is located at our corporate offices in a suburban setting 7 miles South of Reading, PA.



    • High school diploma or equivalent required. Associate's or Bachelor's Degree preferred

    • Excellent customer service and sales skills required

    • 1 year of customer service experience required

    • 2 years of proven successful sales experience highly preferred

    • Previous call center or telemarketing experience preferred

    • Proficiency with computers required

    • Salesforce software experience preferred

    • Bilingual written and verbal communications are highly preferred.

    • Must be flexible to work non-traditional hours: holidays, nights and weekends

    • Strong interpersonal and telephone etiquette skills, and the ability to build rapport with customers

    • Excellent verbal, written, and listening communication skills as you'll be handing inbound and outbound calls from multiple sources

    • Ability to type, listen and think of an appropriate solution to your customer's needs all while keeping up a lively verbal exchange.

    • Provide a legendary experience for all customers by connecting and providing solutions

    • Basic math, logic, geography and problem solving skills as well as the ability to follow specific instructions are also required

    • Regular, predictable, full attendance is an essential function of the job

    • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

      Physical Requirements:
      -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
      -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
      -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

      Penske is an Equal Opportunity Employer.

      About Penske Truck Leasing
      Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group, and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates more than 260,000 vehicles, employs more than 29,000 people, and serves customers from more than 1,000 locations in North America, South America, Europe, Australia, and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit http://www.GoPenske.com to learn more.

      Keywords: B2B sales, business to business, account management, inside sales, customer service, call center, business development, telemarketing, direct sales, new sales, field sales, direct sales, selling, sales representative, customer focused sales, sales professional, national accounts.

      Keywords: PENSKE TRUCK LEASING, Reading , Commercial Reservations Sales Representative (Call Center), Hospitality & Tourism , Reading, Pennsylvania

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