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Technical Helper

Company: Sears Home Services
Location: Reading
Posted on: January 16, 2020

Job Description:

The Technical Helper is responsible for providing assistance to Service Technicians on repair calls and shuttling necessary parts and supplies for service repair completion.Responsibilities/Skills/Experience Requirements : JOB DUTIES/RESPONSIBILITIES: --- Rides with or meets Technician at designated location to assist on service call --- Follows directions provided by Service Technician to assist in completing product repair, including, but not limited to assistance in lifting, handling of tools, etc. --- Shuttles parts and supplies to Technician when applicable --- Performs other duties as assigned Benefits: Competitive pay, paid training, comprehensive benefits, excellent compensation opportunities, all specialty tools provided, uniforms, company vehicle, a team orientated environment and opportunities for advancement within the company. REQUIRED SKILLS: --- Ability to aid physically the Service Technician in the handling of appliances or equipment to be repaired --- Ability to work variable and flexible hours, including overtime as needed --- Ability to handle stressful situations, and to work in a fast paced environment --- Ability to apply appropriate safety procedures and equipment to protect Company and customer assets --- Ability to communicate effectively with the Service Technician and customer --- Ability to read and utilize reports as needed --- Ability to read, write, and speak English --- Ability to follow Quality Management System (QMS) process guidelines --- Ability to maintain regular and consistent attendance --- Ability to work well with others in a team environment to deliver high performance results --- Outstanding customer service skills --- Open to change, with the ability to implement change quickly and effectively --- Ability to convey a positive image of the Company in all actions and behaviors --- Excellent communication skills --- Good listening skills

Keywords: Sears Home Services, Reading , Technical Helper, IT / Software / Systems , Reading, Pennsylvania

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