Systems Engineer (NJ)

Company: Compass Pointe Consulting
Location: Egg Harbor Township
Posted on: April 1, 2026

Job Description:

Job Description Systems Engineer On-site installation, integration, and system upgrades at customer locations (airports, ATM centers Active participation in system design phases, including architecture discussions and technical reviews Involvement in Critical Design Review (CDR), Factory Acceptance Tests (FAT), and Site Acceptance Tests (SAT) with customers Direct customer interaction during commissioning, acceptance, and operational phases, including support of incident and problem resolution within agreed service levels Close cooperation with Customer Service and Support teams during in-house and on-site system activities Documentation and analysis of reported incidents and problems Coordinating and carrying out root cause analyses and remedies; Designing, planning and technically executing changes and extensions to existing systems (change requests) Integrating systems and system components into existing system environments Performing system audits Collaborating with Product Management by providing technical and operational input for continuous product improvements and extensions, based on system lifecycle experience and customer feedback Supporting the transition from delivery projects to the support phase, including building up the required know-how for operating and maintaining handed-over solutions Drafting/updating technical documentation on systems and their interfaces Coordinating with product and development teams on error analysis and troubleshooting. Key Qualifications Technical Skills & Competencies: Install, configure, and maintain Linux servers (particularly RHEL), including updates, upgrades & troubleshooting issues; Bash scripting; Solid experience with virtualization platforms (VMware preferred) Experience with SBC & PABX Experience with various storage technologies Good understanding of basic networking Understanding of clustering concepts Ability to create technical documentation, including step-by-step instructions, specifications, and requirements Able to quickly adapt to frequent software releases. Skills considered as an advantage Experience with ATM Voice Communication Systems or safety-critical environments Knowledge of VoIP and SIP protocols Experience with analogue and digital voice interfaces Basic understanding of telecom signaling and voice networking Prior exposure to customer-facing system engineering roles. Personality requirements and skills: Comfortable working both on-site with customers and in the office (Vienna and Bratislava), balancing technical work with communication and coordination) Willingness to travel to customer sites for installations, upgrades, and acceptance activities (typically planned, not ad-hoc) You are flexible, self-driven, goal-oriented and structured in how you approach your work You can integrate yourself into a larger cooperation, follow corporate processes. We offer Medical, Dental, Vision, Basic Life, Short-Term Disability, Accident, Term Life, Whole Life, and 401k for all W2 Consultants. A benefit overview will be provided as requested.

Keywords: Compass Pointe Consulting, Reading , Systems Engineer (NJ), IT / Software / Systems , Egg Harbor Township, Pennsylvania