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REMOTE-WFH PA-WYOMISSING CUSTOMER SERVICE REP (BILINGUAL)

Company: Ltk Virtual Variations
Location: Reading
Posted on: October 14, 2020

Job Description:

Competitive Compensation Multiple Shift Openings Comprehensive benefits A Family oriented friendly professional environment Casual Dress Code The opportunity to Work From Home Responsibilities: Provide customer service to claimants, providers, and clients with problems or questions regarding their claims and/or policies via telephone or correspondence Maintain customer service logs Process incoming client correspondence Meet or exceed production goals for calls and correspondence Daily goal of 80 combined calls and correspondence, with a minimum of 60 calls per day Meet or exceed customer service quality standards Complete special projects as assigned Energetic person with excellent people & listening skills Courteous demeanor, self-driven, extremely reliable, problem solver, able to work well under pressure in a fast-paced time sensitive environment w/shifting priority & ongoing interruptions Must have ability to interpret and apply provisions of the manuals, SPDs, medical terminology and insurance claims Courteous telephone communication skills Excellent verbal and written communication skills Good typing speed w/ small error count To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed Relevant education and/or training will be considered a plus Remote Start then Back to Office . For Job Applications Resume:FREE.Employment.Referrals@gmail.com

Keywords: Ltk Virtual Variations, Reading , REMOTE-WFH PA-WYOMISSING CUSTOMER SERVICE REP (BILINGUAL), Other , Reading, Pennsylvania

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