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Customer Collections Specialist

Company: Kforce Finance and Accounting
Location: Reading
Posted on: January 12, 2021

Job Description:

RESPONSIBILITIES:A Kforce client in the Home Services industry located in the Reading, PA area is seeking to add multiple Customer Collections specialists to their rapidly growing corporate team. The Collections Professional II will be responsible for the management of collections within an assigned territory. Overview: This position offers competitive compensation, a comprehensive benefits package, a strong company culture and office environment that provides strong support for all employees, the opportunity to join a rapidly organization with the potential for long term career mobility, and the chance to work hand in hand with a managerial team that invests in the long-term success of its team members. Summary: This is an immediate need for our client and interviews will be scheduled immediately as soon as qualified candidates are identified. Reach out today for more information to see if this position might be a fit for you. Even if it isn't, we work on similar positions in the area and we would love to be an asset to you in your search in the future. Responsibilities: * Contact customers daily to collect delinquent balances and document collection activity and maintain follow up on all past due accounts* Respond to customer AR calls regarding account inquiries* Maintain good customer relations* Maintain a department organizational structure enough to meet all goals and objectives* Provide documentation to customer requesting invoices, statements, etc.* Work solidly as a team with various departments* Support team initiatives as defined by managerJob Requirements:REQUIREMENTS:* Must have the ability and knowledge to coach and mentor new colleagues* Must be able to work independently* Able to identify overdue or problem accounts* Experience with and ability to learn and adapt to complex debt collection software* Possess excellent, effective, business professional, communication skills* Have a pleasant phone manner and etiquette and an ability to speak clearly* Capable of following written and verbal directions* Work autonomously with daily tasks, to set priorities with little supervision* Be highly organized with strong attention to detail* Possess problem solving skills* Passionate about delivering excellent service to every customer; Must value productive, long lasting relationships with our colleagues and customers* Great communication skillsKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Finance and Accounting, Reading , Customer Collections Specialist, Other , Reading, Pennsylvania

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