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Customer Service Representative

Company: Kforce Finance and Accounting
Location: Reading
Posted on: January 15, 2021

Job Description:

RESPONSIBILITIES:Kforce has a client in the Reading, PA area that is seeking strong Customer Service Representatives to join their team! The ideal candidate should have a customer service background and an energetic personality. Medical insurance knowledge is a plus. This is a remote opportunity. Please have a quiet work space, high-speed internet, and a smartphone. Responsibilities: * Provide customer service to claimants, providers, and clients with problems or questions regarding their claims and/or policies via telephone or correspondence* Maintain customer service logs * Process incoming client correspondence* Meet or exceed production goals for calls and correspondence; Daily goal of 80 combined calls and correspondence, with a minimum of 60 calls per day* Meet or exceed customer service quality standards* Complete special projects as assignedJob Requirements:REQUIREMENTS:* Candidates qualifying for this position will have similar experience along with the skills and abilities to perform the duties mentioned* Any relevant education and/or training will be considered a plusKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.SDL2017

Keywords: Kforce Finance and Accounting, Reading , Customer Service Representative, Other , Reading, Pennsylvania

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