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FRONT DESK ATTENDANT

Company: Hershey Entertainment & Resorts Company (HE&R) Hea
Location: Hershey
Posted on: April 10, 2021

Job Description:

Become a part of the team of the Hershey Lodge, where you'll find 665 well-appointed guest rooms and deluxe suites. Reflecting the already warm and gracious interior of the lobby, each guest room features chocolate-themed decor and artwork. With a relaxed atmosphere and sweet reminders everywhere you look. As the Front Desk Attendant you will have the pleasure of greeting our valued guests upon their arrival, creating a warm, enthusiastic and positive start to their stay.

Job Functions:


-Greeting guests upon their arrival
-Giving personal attention to guest in order to exceed their expectations
-Registering guests and confirming room rates
-Providing information about the Lodge and other attractions within the company and the area
-Maintaining an accurate count of room status and availability
-Reserving guest rooms in accordance with special requests
-Processing guest room charges
-Receiving payments on accounts
-Balancing receipts at the end of each shifts
-Create 100% guest satisfaction by providing optimum service at all times
-Answering telephones; and handling guest questions/concerns/complaints

Keywords: Hershey Entertainment & Resorts Company (HE&R) Hea, Reading , FRONT DESK ATTENDANT, Other , Hershey, Pennsylvania

Click here to apply!

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