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Senior Business Systems Analyst

Company: West Penn Allegheny Health System
Location: Enola
Posted on: June 10, 2021

Job Description:

Company :Hm Health Solutions Inc.Job Description : General Overview:This role primarily supports mailroom andu00a0 other documents intake operations, OCR functions, and will also work across other product areas. Uses significant judgement and discretion to collaborate with customers on complex issues in order to understand capability needs, gather project specifications, create business cases and cost sheet analysis, translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, and resolution of risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements.u00a0 Uses functional and organizational knowledge to mentor Associate and Intermediate Business Systems Analysts.u00a0 Leads project teams or actively participate as subject matter expert (SME) on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ).u00a0 Acts as face to the customer.u00a0 Resolves very complex issues (may involve multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts.u00a0 Acts as a SME on how moderately complex new enhancements/applications are developed usingu00a0 advancedu00a0 level of understanding of end-to-end process and clear understanding of potential integration issues. Requires advanced level of understanding the end systems impact of changes across multiple/diverse systems (including regulatory risk exposure, customer service & financialimpacts).u00a0u00a0u00a0Essential Job Functions:Take a lead role with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions on complex issues. Create and maintain deliverables such as business vision, requirements, testing plan, testing schedule, testing scenarios, testing outcomes, user task analysis, wire framing, usability testing, personalization to different clients, and user interface design.Participate in the full software development life cycle by actively taking a lead role on agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.Provide required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems.Ensure compliance for required standards and all necessary approvals have been obtained throughout the project terface with the business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investments and innovative solutions. This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions).Take lead role in supporting various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.u00a0Communicate in an exemplary manner with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.Provide thought leadership and strategic direction in Product and Technology Solutions.Other duties as assigned.Minimum Qualifications:Bachelor's Degree in Business Administration, Business Management,u00a0Information Systems, or related fieldu00a0(Substitutionsu00a0- 6 years of relevant experience)5 - 7 years in IS/ITPreferred Qualifications:3 - 5 years in Lean/Six Sigma3 - 5 years in the Health Insurance Industry3 - 5 years in the Healthcare IndustryExperience in OCR tools/technologies Information Technology Infrastructure Library (ITIL)The Open Framework Group (TOGAF)Six SigmaProject Management Professional (PMP)Knowledge, Skills, and Abilities:Analytical SkillsProblem-SolvingCommunication SkillsReport WritingSQLProject ManagementCustomer ServiceLeadershipAgile MethodologyAgile Project ManagementReferral Bonus: Level ighmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.EEO is The LawEqual Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, For accommodation requests, please contact HR Services Consumer Privacy Act Employees, Contractors, and Applicants Notice Associated topics: analyse, analyst, business analytic, business finance, financial analyst, guidance, law, market, refinement, strategy

Keywords: West Penn Allegheny Health System, Reading , Senior Business Systems Analyst, Other , Enola, Pennsylvania

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