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Program Architect - IT, Digital Customer Experience

Company: Eaton
Location: Burnham
Posted on: June 10, 2021

Job Description:

Join Eatons Information Technology team and help positively impact our business through leading technologies, exciting and challenging enterprise projects and new platforms. We are currently seeking a Program Architect to join our Commercial Operations Center of Excellence (COCOE) team. No relocation is being offered for this position. The candidate will be based at any Eaton facility in the US. If the candidate resides within 50 miles of Beachwood, Ohio, the candidate must work at that site. If the candidate resides more than 50 miles away from Beachwood, Ohio, the candidate will work from a remote Eaton facility or an approved home office.The Program Architect will lead cross program and platform functional and technical strategy, requirement definition, design, testing and related processes in support of solutions to digitize Eaton's customer-facing touchpoints. Initial opportunities will focus on a high-priority Electrical Sector initiative to digitize the commercial construction industry and driving Eaton's strategy to commercialize digital products via the Brightlayer Commercial Framework.This role has a portfolio focus. It has architecture responsibility for multiple related products and/or technologies, must work closely with other groups and 'owns' the holistic architecture solution. It provides the technical strategy and supporting IT frameworks that guide the successful design, deployment and operations of IT solutions.In This RoleThis role will play a key part in Eaton's digital transformation. Our front end strategy relies on a seamless customer journey across interconnected systems. As we add and integrate new capabilities related to commercial construction digitalization, Brightlayer and other programs, the program architect will ensure that we are creating the best possible customer experience and making it easy to do business with Eaton.You will work with program managers and project sponsors to provide enterprise solutions to specific business problems across many domainsYou will collaborate with the broader architecture community to ensure that their solutions align with target architectures and technology roadmapsYou will prepare and present project/program documentation for the architecture review boardYou will evaluate design approaches, make architectural recommendations and implement improvements to testing strategiesYou will guide selection of new applications/technologies and the subsequent integration with data sources and existing processesYou will ensure information assets are identified, managed, and used across the organizationYou will ensure architecture alignment and seamless operation across multiple applications, business processes, functional areas and projectsYou will develop functional & technical strategies (5-10 year time horizon) for related program areasYour Key ResponsibilitiesDrive architecture, ensure technical alignment and facilitate technical solution deliveryPlan for future-state technology portfolios and IT program investmentsDevelop, communicate, and deploy architecture governance processesDrive the application of emerging technologies to current Eaton environmentsAccountable for maintaining high levels of solution performance, availability and capacity, demonstrating a commitment to qualityEstablished as a key domain technical leader at the Enterprise levelLead the overall design of customer-facing systems & solutions, ensuring that all elements tie together to create a harmonious customer experienceOversee architecture artifacts for their portfolio area and projectsOwn portfolio of technology standards for representing technology stack/platformOversee and maintain product/technology roadmaps and solution portfoliosCommunicate gaps and emerging trends in product/technologyParticipate in collaboration bodies such as the architecture delivery forum to successfully influence the direction of key technical elements and build overall architecture capabilityServe as technical design authority for architecture program/project reviewsWhen we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger.We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.Basic QualificationsBachelors degree from an accredited institutionMinimum 10 years in IT with experience in multiple technology platforms.Minimum 5 years experience on enterprise-wide platformsCandidate must be authorized to work in the US on a continuous basis without company sponsorshipPosition CriteriaHave thorough technical as well as practical understanding of leading practices in architecture and deployment. Deep expertise and ability to operate across silos.Be responsible for working with key leaders in IT, Eatons businesses and functions spanning multiple build & delivery workstreams to define delivery strategy, strategic plan objectives, and to ensure alignment.Lead end-to-end design, incorporating various IT disciplines.Lead the selection and integration of technologies and platforms to support solution approach.Work with technology solutions engagement managers, global BRMs, and senior business leadership for alignment, priority management, and funding.Work with key stakeholders and IT senior leadership to align strategy, milestones and deliverables and to communicate program milestones following ProLaunch methodology and practices.Broad knowledge of portal, content management, order management, document management, database, entitlement management, eCommerce, identity and access management, API management, IT security, and configuration technologies.Expertise in the design, development, optimization and maintenance of enterprise-wide systems.Design thinking, facilitation, executive-level communication, problem solving, business process design, domain expertise with design & architecture experience, experience successfully delivering on all aspects of an enterprise-wide, global technology project, comfortable in business situations with external customers and senior leadership, strategic agility with the ability to discern architecture frameworks and drive change harmonized with industry trends and best practices, able to sell broad organizational strategy, experience in working with global cultures, organizations and teams, proven capability to lead fundamental change across organizations.Preferred QualificationsBachelor's and/or Masters degree in a technical discipline such as Computer Science / Mathematics / EngineeringEaton provides a competitive total rewards package commensurate with applicable skills, knowledge, and experience and consistent with internal and external market practices. The annual salary range for this role is $120,600 - $213,900 a year, with flexibility based on experience and skill level.At Eaton, we know that good benefit plans are important to employees and their families. In addition to a competitive base salary, Eaton provides various Health and Welfare benefits as well as Retirement benefits. Click here for more detail: Eaton Benefits at a Glance.JobInformation TechnologyRegionNorth America US/Puerto RicoPrimary LocationUnited States-Pennsylvania-Moon TownshipOther LocationsUnited States-Ohio-ClevelandWork LocationsMoon Township PA LocOrganizationCorporate SectorJob LevelIndividual ContributorScheduleFull-timeIs remote work (i.e. working from home or another Eaton facility) allowed for this position?YesDoes this position offer relocation?NoTravelYes, 10 % of the TimeRequisition ID :097410 Associated topics: .net, application architect, architect, back end, devops, expert, java, php, project architect, senior

Keywords: Eaton, Reading , Program Architect - IT, Digital Customer Experience, Other , Burnham, Pennsylvania

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