Tower Health Medical Group (THMG) is the region's premier
physician-directed, multi-specialty group of health care
professionals who participate with Tower Health in managing
population health and promoting wellness, delivering health care
that is readily accessible, compassionate, and of the highest
quality and value, and engaging in clinical research and the
education of health care professionals and our communities.
Inspired by passionate leadership, driven by innovation and
enabled by technology that seamlessly connects providers and the
population whose wellness they promote, THMG will be the region's
multi-specialty healthcare group of choice for patients, providers,
staff and the region's employers, delivering both high quality and
value; a leader in clinical education and research.
- Respect for all individuals and benefits of teamwork.
- A culture of enthusiasm, pride and optimism.
- Relationships based on integrity, trust and compassion.
- Initiative and flexibility to define our future
- Commitment to access and superior service
- Providing integrated care that is efficient, cost effective and
of high quality.
The Patient Services Representative is responsible for patient
registration, scheduling, customer service and clerical support.
Duties include accepting, recording
and verifying insurance information, processing preauthorization
requests, collecting copays and account balance payments, scanning
documents into EMR and
other administrative tasks related to the efficient operations
of the department. Incumbents must ensure contact with patients,
families, the community,
vendors, coworkers and physicians is carried out in a friendly,
courteous, helpful and considerate manner. The Patient Services
Representative is also expected
to complete other responsibilities in an accurate and timely
manner as needed or assigned.
high school graduate or GED