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Medical Office Associate II - Surgery Suite 400

Company: Penn State Milton S. Hershey Medical Center
Location: Hershey
Posted on: June 12, 2021

Job Description:

Penn State Health Milton S. Hershey Medical Center

Location: US:PA:Hershey

Work Type: Full Time

FTE: 1.0

Shift: Days

Hours: 8:00A - 4:30P

Penn State Health is a multi-hospital health system serving patients and communities across central Pennsylvania. The system includes Penn State Health Milton S. Hershey Medical Center, Penn State Children's Hospital, Penn State Cancer Institute, and Penn State Health Rehabilitation Hospital (jointly owned with Select Medical), based in Hershey, PA, Penn State Health St. Joseph Medical Center in Reading, PA, as well as more than 1,300 physicians and direct care providers at 78 medical office locations.

Through our core values of Respect, Integrity, Teamwork and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, continuing education and career growth.

To learn more, visit pennstatehealth.org.

JOB SUMMARY:

The Medical Office Associate provides front office support to the clinical operations team, and works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Our MOAs routinely answer phone calls and provide assistance to patient inquiries. Must be detail oriented with excellent interpersonal and customer service skills. The Medical Office Associate works under the daily supervision of the Practice Site Manager and/or assigned staff.

MINIMUM QUALIFICATIONS:

High School Diploma or equivalent required

One (1) year of Medical Office related experience required.

Must have current HMC MOA Certification or obtain MOA Certification within three (3) months of hire.

KNOWLEDGE, SKILLS, & ABILITIES:

Basic computer skills

Excellent interpersonal skills

Ability to effectively interact with a variety of staff and patients

Ability to operate a personal computer and general office equipment

Ability to maintain effective working relationship with other employees

Ability to solve problems, or seek assistance from supervisor when necessary

PREFERRED QUALIFICATIONS:

Associates degree preferred.

In addition to a rewarding career, we also offer great benefits including but not limited to:

Paid Time Off and Personal Time

Medical Benefits (No waiting period)

Dental and Vision Benefits

Penn State University Tuition Assistance (Full-Time Employees)

Elder Care/Child Care Resources

Life Insurance

Company Sponsored 401K

If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday - Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained

Keywords: Penn State Milton S. Hershey Medical Center, Reading , Medical Office Associate II - Surgery Suite 400, Other , Hershey, Pennsylvania

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