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Miller's Smorgasbord - Server Rotation

Company: Thomas E. Strauss Inc.
Location: Ronks
Posted on: June 25, 2022

Job Description:

ID: 1061Location: Ronks, PA

Providing Employment Opportunities in Lancaster County Since 1929!

Few restaurants can claim 93 years in business, but we can at Miller's Smorgasbord. We are a Lancaster County institution, known in Lancaster County and throughout the Mid-Atlantic and New England regions. We've survived the Great Depression, recessions, Amish polio and now the COVID pandemic - so we must be doing a few things right. And to what do we owe our ongoing success -our exceptional staff and solid management team of course!

Here is your opportunity to be part of an exceptional team at Miller's Smorgasbord.

Our business is booming, and we are seeking a Server who takes pride in his or her work, and ownership of the guest experience to ensure we are living up to our high standards.

What we expect from you:

A friendly, professional demeanor toward coworkers and guests - after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
Self-starter who owns the responsibilities of the role
Reliable transportation and a commitment to show up on time to every shift - ready to work hard alongside your teammates
Your commitment to our values of diversity, integrity, excellence, accountability, community, but especially - your willingness to have FUN!

Here's what we offer to you:

$500 sign-on bonus, $100 after 30 days completed; $150 after 60 days completed and $250 after six months
Ability to earn unlimited employee referral bonuses at $250 each - refer a hardworking friend, they get hired and you earn some extra cash!
Opportunity to be part of something bigger (Thomas E. Strauss, Inc.) - work in your business unit, but choose to make extra cash or gain varied experience working in other businesses within the hospitality group. The more you know, the more you grow!
Excellent benefits package
Competitive pay
A "work-to-live", not a "live-to-work" workplace!

Miller's Smorgasbord is part of the Thomas E. Strauss, Inc., hospitality group. Our other businesses include AmishView Inn and Suites, Smokehouse BBQ and Brews, The Quilt Shop at Miller's, The Bakery at Miller's and Locally Made Food Shop.

Position Summary

The Miller's Smorgasbord Server Rotation position is a combination of tipped and non-tipped shifts in a buffet style dining environment working less than 30 hours per week on weekdays, weekends and holidays. In all positions within the rotation, you will be responsible for ensuring a warm friendly table service and dining experience for our guests and present dining options available in a friendly, professional, and quick manner. The non-tipped shifts would consist of other hourly positions servicing the smorgasbord, such as the dessert bar and food buffet bars and the host position based on skill set. Potential earnings for this rotation position is $20 to $36 per hour based on actual employee earnings but not guaranteed.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Server: (Tipped position: $2.83/hour plus tips)

Perform opening and closing procedures per company guidelines
Present dining options and makes recommendations based on guest interaction
Take order (food, beverage, and alcohol)
Deliver all non-alcoholic beverages to table
Pick up from kitchen and deliver to table any ala carte orders / plated meals
Provide timely, friendly table service throughout the meal
Create, present and settle guest checks via point of sale system
Wrap silverware units
Interact with guests from start to finish and provide relevant restaurant and area information to ensure positive dining experience
Communicate and work as team with other servers, bussers, and hosts to bus and set tables and plan reservations
Maintain neat, clean and safe server station work area and dining room seating area

Busser: (Tipped position $2.83/hour plus tips)

Removal of dishes and other items from table following the meal
Cleans and prepares table for new guests in accordance to the Company's standards
Performs cleaning side work as assigned
Completes all service paperwork as required
Supports waiters and kitchen staff in other duties as required

Smorgasbord Attendant (Non-tipped hourly rate)

Rotating food by using the oldest first as the food buffets need to be replenished
Maintaining clean and sanitary environment with knowledge of proper food handling, storage and sanitation
Assist co-workers in other stations as needed
Communicating effectively with kitchen team when more food needs to be cooked
Be aware of guests' needs; assist in providing a pleasant dining experience
Cleaning carpet area around buffet stations to maintain a clean and safe working environment for guests and co-workers at all times
Making sure all food items are stored properly according to health department regulations
Making sure all working areas and equipment are properly cleaned and sanitized
Interacting with guests and providing them with a warm greeting and a positive parting remarks showing gratitued for their business as appropriate
Ensure all cooking and electrical equipment is turned off at the end of the closing shift

Host (Non-tipped hourly rate)

Greet, seat and present menus to guests
Plan ahead to have tables available for reservations
Take guest information and quote accurate wait times if tables are not immediately available
Knowledge of table availability in dining room sections at all times
Maintain assigned section to provide efficient table turnover in timely and fair manner
Use and update table management computer system as needed
Occasionally greet coach groups and show group to reserved dining area with buffet instructions
Interact with the guests' as they leave the restaurant to ensure positive dining experience
Maintain verbal communication with team members and management

Minimum Qualifications (Knowledge, Skills, and Abilities)

RAMP and ServSafe certification a plus
Weekdays, Weekends and Holidays
Ability to follow safety protocols
Basic computer and math skills
Display positive, professional and enthusiastic attitude
Excellent verbal communication skills
Ability to read and write
Ability to work under pressure in fast paced environment
Teamwork orientation
Organizational skills
Multi-task oriented
Knowledge of workplace safety and emergency procedures
Thoroughness and attention to detail
Time management
High degree of quality in all work produced

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is regularly required to lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. Employee is regularly exposed to kitchen equipment (e.g., oven, stove, dishwasher, slicer, coffee machine, steamer, mixer, and chef's knives).


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Updated 06/20/2022PI183141913

Keywords: Thomas E. Strauss Inc., Reading , Miller's Smorgasbord - Server Rotation, Other , Ronks, Pennsylvania

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