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Compliance Representative

Company: Penske
Location: Reading
Posted on: January 26, 2023

Job Description:

Compliance Representative (Job Number: 2225482 )Position Summary:This position is the front line of communication for our customers and field operations for all general legalization and Fleet Service process questions. Associates are expected to be subject matter experts and ensure a focus on customized analytics and customer experience. The position will also be partly responsible for team currency with industry trends and driving customer compliance with state and federal operating tax requirements.Major Responsibilities:

  • Perform analysis on customer operating tax accounts and tax returns to identify areas of improvement so that deficiencies and opportunities are identified and communicated to customer and adjusted to ensure timely / accurate tax filing
  • Provide assistance to customers with questions regarding operating tax filings, required operating authorities, and any other general legalization or cross departmental questions to ensure that customer is made aware of any credentialing changes that are needed and their questions are answered timely
  • Provide guidance and assistance to customers with respect to all aspects of legalization requirements including International Registration Plan and International Fuel Tax Agreement / ensure customer compliance and proper legalization under these programs, all in the context of the customer experience
  • Support Supervisor with basic data analytics efforts and process controls to ensure process performance and customer expectations
  • Maintain an awareness of required legal operating authorities to ensure the department is current on all state and federal operating regulations to ensure that credentialing requirements are updated as needed
  • Drive customer compliance with state and federal record keeping requirements, operating tax filings and mandated legal document submissions so that customer is informed of all requirements
  • Other projects as assigned by the supervisorQualifications:
    • High School Diploma or equivalent required. Bachelor's Degree preferred. If no degree, equivalent work experience is required.
    • 3 years of customer service experience required
    • 2 years of experience in a Legalization role or equivalent experience achieved in another role
    • Knowledge of Operational Tax, IRP, IFTA preferred
    • Must be proficient with MS Outlook, Word, Excel and Access
    • Knowledge of AS400 preferred
    • Excellent written and oral communication / presentation skills required; must be able to articulate complex subject matter to diverse audience
    • Excellent organizational skills
    • Must have strong analytical skills
    • Must be able to professionally network
    • Regular, predictable, full attendance is an essential function of the job
    • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.Physical Requirements:-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.Penske is an Equal Opportunity Employer.About Penske Truck LeasingPenske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penskes product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more.Work Locations :100 Gundy Drive100 Gundy DriveReading, PA 19607Primary Location : United States-Pennsylvania-ReadingJob : Finance/Accounting:Req ID: 2225482

Keywords: Penske, Reading , Compliance Representative, Other , Reading, Pennsylvania

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