Company: Willow Brook
Posted on: January 25, 2023
Willow Brook - JOB OVERVIEW : The Guest Services team member
provides the initial introduction to our facility. Ideal candidate
will possess exceptional customer service skills, pleasant
telephone voice, great people skills, and the ability to multi-task
while maintaining a calm, focused, and patient disposition. Guest
Services must be professional, personable, friendly, and able to
handle a variety of communication situations as well as
administrative tasks and multitask. The hours for this position is
11:30AM - 8PM with every other weekend coverage. This is a
- Cordially and professionally greet and direct residents,
visitors, callers, and staff.
- Become aquainted with staff members and their functions in order
to properly route calls.
- Complete various administrative projects as directed by
- Possess appropriate computer skills needed to effectively
accomplish required tasks.
- Cooperate with other departments to facilitate communications and
notification of immediate needs.
- Ability to follow procedures for medical emergencies and urgent
QUALIFICATIONS :Guest Services candidate will have exceptional
customer services/sales experience. Minimum requirement of a high
BENEFITS:We offer medical, dental, vision, 401K, PTO, opoortunity
for advancement and much more.
Keywords: Willow Brook, Reading , Guest Services, Other , Kutztown, Pennsylvania
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