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Call Center Rep 16hr

Company: Aston Carter
Location: New Cumberland
Posted on: March 20, 2023

Job Description:

A local leader in transit technology is looking to add several Call Center Reps to their team! The position is ONSITE in Harrisburg, PAThe Pay is $16hr Monday-Friday day shift hours Description:This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers. Job Duties include:

  • Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence.
  • Performs account maintenance, including account changes, adjustments, and statement requests
  • Accurately explains the terms/conditions and policies/procedures relating to the account
  • Prepares reports including CSR Daily Activity report and cash out reportDemonstrating your ability to proactively address customer requests and explain terms and condition you will quickly become a top performing member of the team with opportunities to become a CSR II or CSR III. Why Work Here?
    • 6 major paid holidays
    • Accrual of PTO
    • opportunity to sign up for subsidized healthcare benefits.Additional Skills & Qualifications:Must Haves: 1. Proficient Data Entry and Computer Literacy 2. Positive demeanor and customer Service Skills 3.Strong attendance history and reliable transportation 4. HS Diploma or GED Nice to Haves: 1. Analytical Skills2. Call Center Experience About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Reading , Call Center Rep 16hr, Other , New Cumberland, Pennsylvania

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