3rd Shift Quality Assurance Specialist
Company: The Hershey Company
Location: Hershey
Posted on: May 26, 2023
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Job Description:
3rd Shift Quality Assurance Specialist
Posted Date:
May 19, 2023
Requisition Number:
117456
Job Location: Hershey, PA
Please note that this is a 3rd Shift position
Summary:
The Hershey Company Reese plant is a Non-Union plant producing
products such as Reese's Peanut Butter Cups & Kit Kat, in a
high-speed complex environment.
Under moderate guidance, the Quality Assurance Specialist's primary
role is to serve as a liaison between Quality Assurance (QA) and
Manufacturing. In addition, the Sr QA Specialist will assist in
maintaining Global Food Safety Initiative certification our holds
programs and our internal audit program.
In this role the Sr QA Specialist provides support to the
manufacturing operations and depending on the shift may be the sole
QA representative. QA responsibilities include ensuring compliance
to all company and regulatory policies/procedures pertaining to
product safety/quality.
The position serves as the technical resource for Manufacturing and
Engineering, providing leadership and guidance in the areas of
weight control, packaging, incident investigation and resolution,
troubleshooting and other related matters.
The incumbent also delivers employee training and conducts product
and process audits. The position provides QA support to the various
Business Units across the plant.
The Sr QA Specialist must have a sound working knowledge of
Hershey's quality system requirements.
Major Duties/Responsibilities:
Compliance:
Facilitates production activities to meet quality/safety
specifications and regulatory standards by providing training,
auditing, troubleshooting and incident management.
Program Administration:
Assists the Sr Food Safety Compliance specialist in maintaining and
developing programs to achieve and maintain Global Food Safety
Initiative certification. Develop knowledge of the internal
programs and manage the compliance to schedule. This includes, the
internal audit program, holds management, supplier non-conformance
management and our Food Safety Culture program, consumer complaint
management.
HACCP & Continuous Improvement:
Conducts regular internal audits which include elements of HACCP
and PEP systems, documents, and reports findings and follows-up on
non-conformances. Conducts routine audits and inspections after
cleaning or maintenance work. Reviews control point documentation,
paper and/or electronic. Participate/lead verification and
validation activities for PEP and Global Food Safety Initiative
compliance. Supports Lean Manufacturing programs associated with
the business unit, providing guidance on quality assurance and food
safety principles.
Training:
Leads the efforts to educate and train the workforce on food
quality and food safety issues. Conducts and develops training
specifically for plant employees and regularly follows up with
employees to ensure that they understand the requirements of their
jobs.
Auditing:
Conducts internal and external (warehouses) audits in accordance
with Product Excellence Program (PEP)/ Hazard Analysis and Critical
Control Point (HACCP) / Environmental compliance procedures.
Incident Management:
Investigates and analyzes incidents to identify trends in product
quality and safety information. Initiates corrective actions and
communicates findings as appropriate. Uses various computer support
systems (ex. SAP product tracking, Line Production Reporting (LPR),
Trackwise (Quality Incident Management System), etc.) to help
isolate / solve problems. Works with all cross functional
departments to implement corrective and preventive actions.
Project / New Product / Business Unit Support:
Implements continuous improvement through utilization of PEP
program elements such as Master Control Plans, Sanitation Standard
Operating Procedures (SSOP), HACCP, Allergen prevention plan,
weight control and consumer complaint reduction. Under moderate
supervision, acts as QA representative on multi-functional project
teams or non-routine assignments. May support new product efforts
from initial test runs to full-scale production to assure integrity
of systems.
Consumer Complaint Reduction:
Leads improvement teams and prepares reports as necessary. Under
moderate supervision, acts as QA representative on multi-functional
project teams, business unit or non-routine assignments.
Subject Matter Expert:
Incumbent is a subject matter expert in one or more of the
following areas: Hershey's PEP Program, Packaging and Ingredient
Quality, Net Weight, Recipe Management, Processing Controls, Pest
Control, Sanitation and Chemicals, Training, Quality Standards and
Tolerances, Internal Auditing, Food Safety Culture, etc.
Provide Plant wide leadership, project management, training, and
coaching, in the specified areas of expertise.
Scope of Position:
Scope of interaction: All plant departments/other plants/corporate
teams/external contacts.
Coordination of activities: Plant management level and
below/corporate teams/external contacts.
Scope of involvement: All production lines and plant
processes/corporate/external contacts.
Minimum Knowledge/ Skills/ Abilities:
Excellent Organizational skills
Knowledge of federal, state, and applicable international food
industry regulations
Understanding of sanitation and pest control practices
Working knowledge Global Food Safety Initiative (GFSI)
standards
Strong auditing/assessment skills
Strong leadership skills and ability to influence and coach all
management levels, enabling the direction of activities of teams of
employees that do not have direct reporting in this role
Strong computer, document management skills and attention to
detail
Ability to effectively communicate in verbal and written form
Ability to work flexible hours
Dexterity required for handling and performing tests in an accurate
manner
Ability to record data as needed
Strong problem solving/trouble shooting skills
Solid understanding of a production/manufacturing environment
Proficiency in computer programs/software such as Microsoft Word,
Outlook, Excel, Access, Power Point, SAP (Recipe Management), Net
Weight and Trackwise
Working knowledge of regulatory and quality system requirements -
Food Safety, Hershey's PEP, HACCP, Good Manufacturing Process
(GMP), etc.
Minimum Education and Experience Requirements:
B.S. in Food Science, Microbiology, or related field or equivalent
related experience
Minimum 3 years related experience
Relevant certifications such as HACCP, PCQI, Food Defense and/or
Internal Auditor are a plus
#LI-LA1
Nearest Major Market: Harrisburg
Keywords: The Hershey Company, Reading , 3rd Shift Quality Assurance Specialist, Other , Hershey, Pennsylvania
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