SERVER - Houlihan's

Company: Hershey Entertainment & Resorts Company
Location: Hershey
Posted on: May 28, 2023

Job Description:

To anticipate and provide for guests' needs in the timely service of their dining experience while delivering the Art of Hospitality with a positive and friendly attitude using your own style and personality.This is a part-time position. The working schedule for this position may include days, evenings, weekends, & holidays based on operational needs.Job Functions:

• -Verbally welcome guests immediately upon seating.
• -Using acquired menu item knowledge, offers menu suggestions, answers questions, and anticipates guests' needs.
• -Knows liquor liability laws, takes steps to visually assure that age identification is legitimate and practices responsible beverage service with all guests.
• Takes drink and food orders.
• -Lifts small and large trays, carrying as many entrees/drinks as physically able, garnishes and serves food/drinks for your guests and other servers' guests.
• Ensures food/drink items meet guests' satisfaction.
• Attends to any guest needs/requests. -
• Answers telephones when necessary.
• Maintains guests' area - pre-bussing, capping ashtrays, detailing, etc.
• Enters drink and food orders on a POS register.
• -Prepares non-mixed drinks, soups and salads.
• -Prepares, presents and receives payment for guests' checks.
• -Maintains guests' needs throughout their dining experience by removing china, trash, replacing ashtrays, and refilling beverages.
• Removes remaining dishes/glasses from tables into bus tubs and carries a bus tub load within your physical ability to the dish room.
• -Unloads dishes in dish room and/or at bar dishwasher.
• Uses sanitizing solution to wipe down tables, chairs, booths, and table bases.
• -Sweeps floor area around table. Resets using designated silverware, napkins, and condiments. Maintains service stations, garnish line, service bar, and common area of restaurant.
• -Restocks service station with glasses, tea, ice, water, and appetizer plates. Restocks garnish line.
• -Fills condiments.
• Washes server trays.
• -Sorts silverware.
• -Prepares roll-ups.
• Cleans mirrors and artifacts.

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