Site Administrator, Geisinger St Luke's Multispecialty Center
Company: St. Luke's University Health Network
Location: Orwigsburg
Posted on: April 17, 2024
Job Description:
St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.
Responsible for all aspects of the daily operations and strategic
direction within the St. Luke's Physician Group Medical Office
Building. Oversees all day-to-day activities, giving direction to
both clinical and support staff of the Medical Office Building.
Responsible for efficient operation of the front and back-office
processes, including staff, physician, and patient scheduling,
billing/coding and medical records. Ensures appropriate office
policy and procedures are in place, completes activity and
financial reports. Together with physician(s) and in partnership
with the Service Line Administrators, responsible for the
successful operation of the Medical Office Building.JOB DUTIES AND
RESPONSIBILITIES:
- Management and oversite of St. Luke's Physician Group Medical
Office Building -
- Partner and collaborate with specialty Service Line
Administrators and Managers -
- Maintain centralized registration across multiple practices
within Medical Office Building -
- -Design and implement business plan for the Medical Office
Building in conjunction with leadership and physician(s).
- Provide daily clinical and clerical support for primary and
specialty patients and staff
- Responsible for personnel administration including recruitment,
payroll oversight and approval, grievance resolution and
evaluations in conjunction with Human Resources. -As appropriate,
seeks input from physicians and staff. - - -
- Maintain schedules and regularly meet with office staff and
physicians -
- Responsible for coordinating and implementing practice measures
for Value Based metrics - as appropriate.
- Achieves expected practice financial performance through
judicious expense management, efficient resource utilization,
volume growth, and execution of expected financial management best
practices. -
- Carry out directives of St. Luke's Network to ensure compliance
with all federal and local regulations pertaining to all areas of
business and clinical practice.
- Maintains strong collaboration and connectivity with Access
Center operations and centralized functions (e.g., POD, Capacity
Management, etc.) to enable seamless operations and optimal
patient/employee experiences (e.g., transfers, triage protocols,
template changes, huddles, POD/practice connectivity, etc.).
- Coordinate purchasing through purchasing system of St. Luke's
Hospital. -
- Investigate and improve system to resolve conflicts with
purchasing.
- Oversees all aspects of billing and financial management in the
Medical Office Building. -
- Coordinate billing functions through Physician Billing to
optimize reimbursement.
- Coordinate staff and physician education as required to
maintain optimal procedure coding.
- Within guidelines established, approve invoices and major
purchases: purchase furnishings and medical equipment for offices.
-
- Coordinate participation with insurances accepted by St. Luke's
Physician Group.
- Responsible for facility management of all owned facilities.
-Act as liaison with landlord for leased facilities.
- Work with physicians as necessary in scheduling practice hours
for efficient office operation.
- Participate in development of annual budgets for St. Luke's
Physician Group offices.
- In conjunction with St. Luke's Physician Group administration,
physicians and staff develop and implement short- and long-range
goals and marketing strategies for practices and St. Luke's
Physician Group.
- Review financial reports monthly. -Develop work plans as
appropriate to meet budgetary goals and meet regularly with
physicians to review budgets and compensation.
- Complete monthly reporting on statistical data relevant to
service lines in the Medical Office Building to be shared with
Hospital and SLPG Leadership. -
- Coordinate and facilitate routine service line planning
meetings with SLPG and Hospital Entity to ensure consistent
regional growth of assigned areas.
- Works with service line leadership to onboard/launch new
service lines -
- Complete Clinical and Clerical Staff performance reviews and
provide feedback to colleagues
- Facilitate colleague engagement initiatives to encourage
ongoing teamwork and support individual professional growth
- Prepare presentation and report out monthly service line
metrics to respective SLPG service line and hospital leadership
-
- Carry out the above responsibilities in such a way as to
promote a positive, supportive and creative culture within St.
Luke's Physician Group and St. Luke's Hospital and Health
Network.
- Maintains confidentiality of all materials handled within the
Network/ Entity as well as the proper release of information.
- Complies with Network and departmental policies regarding
issues of employee, patient and environmental safety and follows
appropriate reporting requirements.
- Demonstrates/models the Network's Service Excellence Standards
of Performance in interactions with all customers (internal and
external).
- Demonstrates Performance Improvement in the following areas as
appropriate: Clinical Care/Outcomes, Customer/Service Improvement,
Operational System/Process, and Safety.
- Demonstrates financial responsibility and accountability
through the effective and efficient use of resources in daily
procedures, processes and practices.
- Complies with Network and departmental policies regarding
attendance and dress code.:
- Provide consulting management services to facilitate network
development.
- Read current journals to stay abreast of trends in office
management. -
- Other related duties as assigned.
PHYSICIAL AND SENSORY REQUIREMENTS: -Standing and walking six hours
per day, up to two hours sitting at a time. Frequently uses fingers
for typing, data entry, etc. Frequently uses hands. Occasionally
uses upper extremities to lift up to 20 pounds; sometimes heavier.
Very often stoops, bends and reaches above shoulder level. Hearing
as it relates to normal conversation. Seeing as it relates to
general vision, near vision, peripheral vision and visual
monotony.EDUCATION: -
Bachelor's Degree in Health or Business Administration required.
-
TRAINING AND EXPERIENCE:
Three to five years of office management experience including one
year in Health Care Organization. -Medical practice management
experience in across key areas: -business operations, financial
management, human resource management, information management,
organizational governance, patient care systems, risk management
and quality management required.Strong direct performance
management, tact, and financial acumen required.Basic knowledge of
CLIA, HIPAA, NCQA, and OSHA medical office regulations
required.
Please complete your application using your full legal name and
-current home address. -Be sure to -include -employment history for
-the past seven (7) years, including your present employer. -
Additionally, you are -encouraged to upload a current resume,
including all work history, education, and/or certifications and
-licenses, if applicable. -It is highly recommended that you create
a profile at the conclusion of submitting your first application.
-Thank you for your interest in St. Luke's!!
Keywords: St. Luke's University Health Network, Reading , Site Administrator, Geisinger St Luke's Multispecialty Center, Other , Orwigsburg, Pennsylvania
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