ReadingRecruiter Since 2001
the smart solution for Reading jobs

IT Service Desk Technician

Company: Penske Truck Leasing
Location: Reading
Posted on: April 10, 2021

Job Description:

Description: Position Summary: As a Penske IT Service Desk Technician you will provide technical support to Penske's PC users in both corporate and field locations on a daily basis. This support may consist of both hardware and software trouble shooting and problem-solving resolution. You will also be expected to research and follow-up on problems that may require additional resources. In this position you will work 4 10-hour shifts on Monday, Thursday, Friday, and Saturday. You will report to our Directlink facility at 2561 Bernville Road, Reading PA 19605. Candidates who are bilingual in English and Spanish are preferred. Major Responsibilities:

  • Provide first level troubleshooting skills to resolve general internal Penske system support issues with Penske's corporate office and field location users via telephone and remote communication tools
  • Work on special projects and laptop software configuration
  • Log all support calls into the call tracking system
  • Work with programming staff to communicate software issues
  • Follow-up with callers to ensure customer satisfaction
  • Other projects and tasks as assigned by supervisor Qualifications: Qualifications:
    • At least 2 years of prior customer service experience (technical or non-technical) required
    • Prior Service Desk and Project Management experience preferred
    • Vocational/Technical or certification required
    • Bachelor's Degree preferred
    • A Technical Certifications preferred
    • Excellent communication skills required
    • In-depth knowledge of Windows 7, Internet Explorer, Outlook 2010 and MS office required
    • Knowledge of and ability to troubleshoot Printers in a Windows environment required
    • Basic understanding of AS/400 communication and connectivity required
    • Working knowledge of wireless technology and mobile environment required
    • Regular, predictable, full attendance is an essential function of the job
    • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements:-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more. Work Locations: 100 Gundy Drive Reading, PA 19607 Primary Location: United States-Pennsylvania-Reading Zip: 19607 Job: Information Technology Penske (Oracle) Job Name: Information Technology Req ID: - provided by Dice

Keywords: Penske Truck Leasing, Reading , IT Service Desk Technician, Professions , Reading, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Class A CDL - Over the Road Driver
Description: Call to speak with a CFI recruiter now 855 396-8981 br br br Over the Road Driver br br 127775 NEW 5,000 BONUS 127775 br Online Orientation Available for all
Company: Contract Freighters, Inc. dba CFI
Location: Levittown
Posted on: 04/14/2021

Warehouse Driver Jobs: Hiring Immediately! Full Time / Part Time - $18-$36/Hr
Description: Find your next job here Will
Company: Warehouse Jobs
Location: Lancaster
Posted on: 04/14/2021

Drivers/Vehicle Porters, Auto Detailers
Description: Effluent Retrieval is seeking the following positions: 13 br Drivers/Vehicle
Company: EFFLUENT RETRIEVAL
Location: Levittown
Posted on: 04/14/2021


CDL-A Team Owner Operator Truck Driver - $1.05-MILE BASE PAY!
Description: Owner Operator Teams Earn 1.05 per Mile Base Pay DEDICATED TEAM LANES John Christner Trucking is moving critical fresh food loads to restock shelves and need hard working professionals like you. We are (more...)
Company: John Christner Trucking
Location: Lancaster
Posted on: 04/14/2021

OB Technician Jobs: Hiring Immediately! Full Time / Part Time - $20-$37/Hr
Description: Find your next job here Will
Company: Healthcare Jobs
Location: Lancaster
Posted on: 04/14/2021

CDL-A Driver - Flatbed - Home every Weekend!
Description: Drive flatbed the right way with us and be HOME ALMOST EVERY NIGHT 100 of loads are pre-tarped/drop and hooks - NO coils, steel, or chains We are hiring company drivers for our Local Flatbed fleet. When (more...)
Company: Coastal
Location: Lancaster
Posted on: 04/14/2021

1st shift Production Lead
Description: Production Lead- Mail IndustryImpactAs a Production Lead you will work with the Operations team to meet the company's mailing productivity standards and requirements.-- You will help our clients earn (more...)
Company: Pitney Bowes
Location: Levittown
Posted on: 04/14/2021

Inventory Specialist
Description: About Us br br Gobble is an innovative meal service that delivers freshly prepped dinner kits designed to be table-ready in 15 minutes, usually with just one pan Gobble's sous chefs do the prep work (more...)
Company: Gobble
Location: Lancaster
Posted on: 04/14/2021

ASE Technician
Description: 7233 - Lancaster - 1457 Manheim Pike, Lancaster, Pennsylvania, 17601CarMax, the way your career should be Ensure every vehicle is one our customers can rely onEvery vehicle that passes through a CarMax (more...)
Company: CarMax
Location: Lancaster
Posted on: 04/14/2021

Student Driver / CDL A / Earn up to $0.85 CPM (Lancaster,PA)
Description: Student CDL-A DriverLooking to Get Your CDL or Just Graduated CRST can help We re proud to announce the largest team driver pay increase in CRST history Join us and earn up to 0.85 CPM.With an incredibly (more...)
Company: CRST EXPEDITED
Location: Lancaster
Posted on: 04/14/2021

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Reading RSS job feeds