Systems Administrator - Atlassian
Company: Penske
Location: Reading
Posted on: January 26, 2023
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Job Description:
Summary Statement:
You will be working with the IT organization, agile practice and
governance teams to support the SDLC and other processes with the
Atlassian tools.
What you will be doing:
As a Penske Systems Administrator - Atlassian, you will research,
create, configure, test, administrate and maintain JIRA,
Confluence, various integrations and plugins both in the Cloud and
On Premise. Your primary objective will be the technical oversight
and administration for the suite of Atlassian products used across
IT. You'll work directly with various teams across the org to
support, maintain, and build solutions to support the strategy and
growth of the IT Org.
Penske Responsibilities:
Create, manage, and support all administrative functions associated
with the Atlassian product suite including Jira Software and
Confluence.
Manage user accounts, groups, and permissions schemes to
projects
Confluence environment, space administration - Space creation and
settings permissions for security
Integrate various services internal and external to the
enterprise
Create and provide support for JIRA projects, queries, and
reports.
Create and maintain custom workflows, screens, fields, and
templates, and provide ongoing support and configuration
maintenance.
Work with the server and database team to assure solid
administration of the servers and Oracle environments supporting
the Atlassian tools
Research, evaluate, install, configure, test, and manage add-ons,
plug-ins, and extensions.
Manage and update software and licenses
Research and implement Atlassian best practices
Contribute in discussions regarding security, privacy, and
governance within our Atlassian suite.
Act as the SME for JIRA-related projects and assess/implement new
capabilities as needed throughout the organization.
Troubleshoot and fix errors common to Jira applications
Provide day-to-day operational support activities as well as
strategic planning initiatives involving JIRA
Ability to write custom JQL (Jira Query Language)
Maintain compliance rate for vulnerability management and security
compliance .
Penske Qualifications:
Associate's Degree in Information Technology, Computer Engineering
or related field. If no degree, then at least 1 years of specific
(function) administration experience required.
Minimum of 1 years of system engineering and IT support
required
Hands-on experience with Atlassian product suite.
Strong troubleshooting skills
Experience as a Jira Administrator with experience managing complex
projects, workflows, custom configurations, screen schemes,
permission schemes, notification schemes and automations.
Knowledge of system security concerns and vulnerabilities.
Strong understanding of SDLC and agile methodologies
Experience with JQL, REST, Groovy.
Experience implementing Atlassian Plugins
Manage all JIRA enhancements and releases following a formal change
management process
Ability to comfortably discuss technical concepts with engineers on
your team, or with vendors
Collaborating with other support staff, application owners, and
users to build solutions and prioritize efforts.
Atlassian Certified Administrator preferred
Familiarity with operating systems.
Basic level of understanding of networks, security and
databases.
Basic understanding of Linux.
Regular, predictable, full attendance is an essential function of
the job.
Willingness to travel as necessary, work the required schedule,
work at the specific location required, complete Penske employment
application, submit to a background investigation (to include past
employment, education, and criminal history) and drug screening are
required.
Keywords: Penske, Reading , Systems Administrator - Atlassian, Professions , Reading, Pennsylvania
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