QRC Business Analyst, Process and Digital Design with Data Analytics
Company: The Hershey Company
Posted on: January 27, 2023
QRC Business Analyst, Process and Digital Design with Data
Jan 12, 2023
COVID-19 Vaccine Safety Mandate
This position requires that you must be fully vaccinated for
COVID-19 (even if working remotely) and present proof of
vaccination before beginning employment. If you receive an offer of
employment, you will be asked as part of the background check
process to upload a copy of your vaccination card. If you believe
you require an accommodation for medical or religious reasons
related to the vaccine safety mandate, you may submit a request
after you receive an offer of employment. Instructions on how to do
so will be provided in your offer letter.
Job Location: Hershey, PA - hybrid work from office or home 1-4
days per week
This position will report to Director, Manufacturing Quality
Systems and Lab Operations and provide support to the Digital
Quality initiative and developed data systems. The Specialists will
work closely with the Quality and Regulatory Compliance (QRC) Data
System Business Owners and the Digital Quality leads to maintain
and support system functionality, define data requirements, and
manage data through creation and reporting process.
The incumbent will have a key role in support of the continued
development and execution of the Digital Quality Strategy to
deliver proactive food safety, quality and regulatory activities
through information empowered teams. They will participate in the
Digital Quality Governance process and support the development of
data management and governance requirements. They will provide data
administration and system support for data systems leveraged to
manage food safety and quality data elements of the Quality
The QRC Specialist is a Quality Assurance business process
"generalist" with basic knowledge in multiple areas including food
safety regulations, industry practices, and corporate policies
related to food safety and quality systems and program
implementation. Incumbent will support the Sr Specialist and
business analyst in data element definition, data build, data
management in compliance with standards for Digital System
functionality. The specialist will maintain system background
tables and functional elements for system requirements. The
incumbent will also support development and execution of KPIs
driven from system data elements
50% - Data Definition and Management: Under minimal direction work
with Business Owners and System Business Analysts to establish data
standards for functional elements of Digital Quality Systems.
Create and maintain data in compliance with established standards
Support continual development and definition of Digital Quality
Governance process in alignment with Digital Strategy
30% - System Maintenance and Reporting:
Provide System Administration Support and Maintenance required to
manage users and enable functionality including maintenance of
Develop reporting and KPI capabilities to facilitate review of
system functionality, identify opportunities for process or data
improvement and define KPIs relevant to business process execution
enabled by system functionality.
20% - Continuous Improvement
Participate in process/procedure improvement sessions related to
refinement and prioritization of the Digital Quality Systems,
Strategy and elements of Quality Data Management and reporting.
- Bachelor's degree required with a focus on Data Management and
- 0 to 2+ years related work experience in CPG relative to data
system function and data management
- Functional and Domain Knowledge
- Process excellence and orientation
- High level of organization and attention to details
- Superior communication skills both written and verbal.
- Self-motivated and self-starting.
- Must have strong computer skills and be proficient in desktop
software packages MS Word, Excel, Access, PowerPoint and
- Basic working knowledge of SAP, PowerBi and Digital / Data
- Ability to understand information management systems, processes
and data flow to support Quality Assurance function.
- Ability to troubleshoot and evaluate quality and data
documentation and management systems.
- The employee must have good multitasking skills to handle
multiple projects at one time.
- Strong document management skills and attention to
- Understanding of manufacturing operations.
- Ability to organize, schedule, facilitate and drive system and
- Working knowledge of Food Safety and Quality requirements a
Nearest Major Market: Harrisburg
Keywords: The Hershey Company, Reading , QRC Business Analyst, Process and Digital Design with Data Analytics, Professions , Hershey, Pennsylvania
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