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Patient Services Representative

Company: Tower Health
Location: Reading
Posted on: September 15, 2020

Job Description:

Job Description:

Overview Advancing Health. Transforming Lives. Tower Health is a strong, regional, integrated healthcare system that offers leading-edge, compassionate healthcare and wellness services across Eastern Pennsylvania. We bring together more than 11,000 dedicated team members, including 2,000 nationally recognized physicians, specialists, and providers across 65 convenient locations. Together, our six hospitals and other entities offer a full range of medical care to the communities we serve. Here, we know that advancing the quality of care will transform the quality of life. About Reading Hospital Our nationally recognized flagship institution, Reading Hospital has served the local community since 1867. We're a Magnet designated facility with many specialties, a dedicated rehabilitation hospital, and affiliated medical offices, all committed to delivering access to the region's highest quality care, leading-edge technology, and experienced medical professionals. Located in the friendly West Reading area, our main campus offers a variety of amenities that make working here every day a pleasure. Responsibilities The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The Patient Services Representative is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned. #LI Qualifications EDUCATION REQUIREMENTS: * High School Diploma or GED CERTIFICATION AND LICENSURE REQUIREMENTS: * BLS Certification * CPR Certification REQUIRED SKILLS: * Excellent Interpersonal Skills * General Clerical Skills * Microsoft Excel, Word, PowerPoint & Outlook * Multi Line Telephone Operational Skills * Computer Skills to include use and navigation * Customer Service Skills * Detail Oriented * Organizational Skills * Excellent Communication Skills

Keywords: Tower Health, Reading , Patient Services Representative, Sales , Reading, Pennsylvania

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