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Patient Service Representative (15248)

Company: Howard Brown Health
Location: Reading
Posted on: November 22, 2021

Job Description:

Job DetailsLevel EntryJob Location Howard Brown Health 47th - , ILRemote Type N/APosition Type Full TimeEducation Level High School Diploma/GEDSalary Range UndisclosedTravel Percentage Up to 25%Job Shift AnyJob Category Health CareWhat is in it for YouPatient Service Representatives help our patients navigate and understand their insurance benefits, thus allowing them to focus on their health-not paperwork.A Typical Day for Our Patient Service Representative Involves: Developing expertise in Howard Brown's program and funding sources, then communicating eligibility requirements to clients.Educating clients about their financial and insurance benefits, including government funds and drug reimbursement programs.Generating patient referrals to medical specialists as ordered by their doctors, using the process appropriate for patient's health insurance carrier.Assisting patients to identify and apply for appropriate pharmaceutical industry patient assistance programs.Providing routine yet important customer services, such as greeting all visitors, registering clients/patients, maintaining patient and financial records, and scheduling client appointments. What You'll Need - the Minimums: At least 18 years old.1+ year of full-time work experience in any field.Have a basic understanding of technology.Sit, stand, walk and carry supplies and other items.High school or GED graduate.Experience in coordinating medical records and/or medical data entry. One or More of the Following Will Give You an Edge: Experience in CPT and ICD-9 coding 1+ years of full-time work experience in a high-touch customer service, patient care or similar role.Previous experience in a healthcare setting dealing with HIV/AIDS clients. Key Skills You'll Need to Succeed: Show initiative to anticipate issues and solve problems.Demonstrate friendly and knowledgeable customer service.Understand and communicate complex information. What you will bring to Howard Brown HealthThe Benefits of Working Here: We demonstrate our commitment to work-life balance by offering the following generous paid time off, as well as a "PTO Exchange" that allows employees to cash out unused PTO: 3-weeks paid vacation and 1-week of personal time12 accrued sick days per year9 paid holidays, including Juneteenth. We offer a generous and comprehensive benefits package, comprising: Three choices of medical, dental and vision insuranceLow premiums starting at $27 for an individual (in 2021)401k program with up to 5% employer match after 90 daysGenerous life insurance plan at no cost to the employeeOptional and additional life insurance and disability plansFlexible Spending Accounts for healthcare and dependent careTuition Reimbursement and Student Loan Forgiveness Programs Employee Assistance Program with five employer-paid counseling sessions.Up to $720 pre-tax commuter and parking benefit account.Receive 50% off at all our fabulous Brown Elephant Resale Shops, as well as other discounts at local businesses. Why You'll Love Working for Howard Brown Health:Howard Brown Health is a mission-driven organization for purpose-driven people. Through our diverse health and social service delivery system, we serve more than 40,000 adults and youth in some of Chicago's most under-resourced neighborhoods. Our vow to "respect and value each of our patients, just as they are" holds true for our employees as well. We invite any and all kinds of qualified people to apply to join us in our mission to eliminate the disparities in healthcare experienced by the LGBTQ community.EQUAL OPPORTUNITY STATEMENTHoward Brown Health (HBH) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: HBH is committed to the principle of equal employment opportunity for all employees and to providing employees with an equitable and inclusive work environment free of discrimination and harassment. All employment decisions at HBH are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, gender expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by all applicable federal, state and local laws or regulations. HBH will not tolerate discrimination or harassment based on any of these characteristics

Keywords: Howard Brown Health, Reading , Patient Service Representative (15248), Sales , Reading, Pennsylvania

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