Customer Service Representative - Lab Services

Company: Pacific Edge
Location: Hummelstown
Posted on: May 16, 2022

Job Description:

Job Description Pacific Edge Diagnostics USA, an innovative cancer detection testing company, is looking for talented professionals with diverse skill sets and a track record of success to join this rapidly growing company. We are looking for a Patient Services Customer Service Representative who will have primary responsibilities for patient billing phone calls, assisting the department with customer phone calls and administrative duties as needed. Duties may include: Handling incoming and outgoing communication with different customer groups Assisting patients in discussing billing process and financial assistance options Handling patient calls to instruct on self-sampling Escalating appropriate calls to the Customer Service Manager Working with the Marketing department to gather, pack and ship materials for trade shows, as well as other administrative tasks Qualified applicants should possess a High School Diploma (or a GED) and at least 2-years of relevant medical office experience. Additionally, candidates should possess: Strong communication skills Ability to work independently and as part of a team High integrity, positive attitude and strong work ethic Ability to multitask Excellent attention to detail Pacific Edge offers a rich benefits package, including ample paid time off, medical, dental, and vision insurance (as well as optional voluntary coverage), 401(k) with company match, and company-provided life and disability insurances. Qualified applicants are encouraged to respond to this posting with their resume and salary requirements. P1lDYuVnxJ

Keywords: Pacific Edge, Reading , Customer Service Representative - Lab Services, Sales , Hummelstown, Pennsylvania