Second Shift Sales Associate FT/PT
Company: Planet Fitness PA Thomas Group
Location: Ephrata
Posted on: August 7, 2022
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Job Description:
Job Description Job Summary FULL TIME/PART TIME AVAILABLE, 2nd
SHIFT The Member Services Representative will be responsible for
creating a positive member experience by providing a superior level
of customer service to Planet Fitness members, prospective members
and guests. Essential Duties and Responsibilities Greet members,
prospective members and guests, providing exceptional customer
service. Handle all front desk related activities including: Answer
phones in a friendly manner and assist callers with a variety of
questions. Check members into the system. New member sign-up. Take
prospective members on tours. Facilitate needed updates to
member---s accounts. Respond to member questions and concerns in a
timely and professional manner and elevate to Assistant Manager or
Manager as needed. Assist in maintaining the neatness and
cleanliness of the club. Qualifications/Requirements Customer
service background preferred. Basic computer proficiency. A passion
for fitness and health. Upbeat and positive attitude Punctuality
and reliability is a must. Exceptional customer service skills;
able to interact in a positive and professional way with members
and co-workers, exceeding the member---s expectations. Strong
listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate
behavior and language. High School diploma/GED equivalent required.
Must be 18 years of age or older. Physical Demands Continual
standing and walking during shift. Continual talking in person or
on the phone during shift. Must be able to occassionally lift up to
50 lbs. Will occasionally encounter toxic chemicals during shift.
Employees at a franchise location are employed by the Franchisee
and are not employees of PFHQ (the Franchisor). PFHQ neither
dictates nor controls labor or employment matters for franchisees
or their employees, and does not retain any reserved authority to
control the terms and conditions of employment for franchisees or
their employees. Each franchisee is responsible for ensuring
compliance with local, state and federal law.
Keywords: Planet Fitness PA Thomas Group, Reading , Second Shift Sales Associate FT/PT, Sales , Ephrata, Pennsylvania
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