Geek Squad Advanced Repair Agent
Company: Best Buy
Location: Harrisburg
Posted on: May 6, 2024
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Job Description:
The Geek Squad Advanced Repair Agent identifies and offers
technology related, solution-based recommendations to solve
customer needs and ensure that no customer is left unserved. They
create and maintain a supportive environment for customers by
asking the right questions, listening carefully, taking detailed
notes and partnering with other team members. Agents diagnose
technology issues through various troubleshooting activities
including the use of specialty software. They are passionate about
technology and leverage their technical abilities to create
positive customer interactions by solving a variety of software and
hardware issues.
At Best Buy, we are obsessed with building long term relationships
with our customers. Every team member should feel empowered to
deliver a world-class and unique experience based on what each
customer needs.
Key Responsibilities
Keywords: Best Buy, Reading , Geek Squad Advanced Repair Agent, Sales , Harrisburg, Pennsylvania
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