Customer Service Representative

Company: Shilpa Rathi - State Farm Agency
Location: Monroeville
Posted on: February 17, 2026

Job Description:

Job Description Job Description Shilpa Rathi - State Farm Agency, located in Monroe Township, NJ has an immediate opening for a Customer Service Representative. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. What we provide Base Salary plus commission/bonus Sign on bonus! Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Bilingual (Spanish/English) preferred Insurance Sales Experience/ Property & Casualty and L/H licenses preferred. Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain)

Keywords: Shilpa Rathi - State Farm Agency, Reading , Customer Service Representative, Sales , Monroeville, Pennsylvania