Account Specialist - Philadelphia, PA

Company: Msccn
Location: Philadelphia
Posted on: April 1, 2026

Job Description:

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Act as a liaison between sponsor groups, donor recruitment staff, and customers to promote and support blood drives. Provide support, development, and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Confirm all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicate details to production planning staff. Serve as a liaison between the customer and the appropriate staff and handle customer inquiries and requests in a professional, courteous, helpful, and timely manner. Prepare and maintain all account files, including correspondence, operational records, and customer surveys, to ensure accurate documentation of blood drive activity. Localize blood drive collateral using approved templates and/or campaign materials to include location, date, time, goal, etc., and send thank you notes to customers to help ensure the prospect for future customer activity. Handle all inside sales support for the assigned Recruitment District team, to include incoming calls, distribution of mail, and coordination of meetings. Provide review and initiate applicable follow-up for the Print Cost Model and exceptions process. Manage the donor pre-sign-up process, status report review, and condensed report review with Reps for accuracy. Responsible for providing own transportation for business purposes. Additional Qualifications/Responsibilities High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database, and presentation applications is highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current, valid driver's license and good driving record is required. Ability to work on a team. Some travel may be required. Physical Requirements The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the region to meet with potential donor groups. Ability to use a personal computer and applicable software for sustained periods of time.

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